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Mitel Forums => Mitel Software Applications => Topic started by: MMarble on March 19, 2024, 05:44:21 PM

Title: Call Director Call Flow Actions
Post by: MMarble on March 19, 2024, 05:44:21 PM

Is there a way to copy a specific action from one call flow to another?  Right now, all I see is the option to copy the entire flow.

Title: Re: Call Director Call Flow Actions
Post by: BoiseBorn on March 19, 2024, 05:53:57 PM

Once you have created an action and I believed saved your call flow then when you go back in and click on an action there will be a list of "Existing Actions". For example in my call flow I have an action called Main Menu. Every option # in any other sub menu I just chose that Main Menu from the Existing Actions to route callers back to the top of the call flow.

Title: Re: Call Director Call Flow Actions
Post by: MMarble on March 19, 2024, 05:58:35 PM

Thanks for the reply.  The action I want is in a different call flow.  It looks like "Existing Actions" only shows actions from the call flow it was created in :(