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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mszodiac on January 23, 2017, 10:10:00 AM

Title: ISDN "Sending Complete" on the MiVoice
Post by: mszodiac on January 23, 2017, 10:10:00 AM

Hi Everyone. 

We have not been able to call other countries but North America from Taiwan since we installed MiVoice.

Our ISDN is configured as NI2 Bellcore.

TSP trace shows the cause code:

4   1------- Extension bit      : Not Continued
    -1100100 Cause code         : Invalid information element contents         

The Telco says they need to see "sending completed" command in the setup message from our PBX.

My research shows this is a one-line command you can enter on a Cisco router.  However, I don't see anything remotely equivalent on the MiVoice system.

I thought of ending the digit string with a "#" but it didn't complete the call either.

Any ideas?

Title: Re: ISDN "Sending Complete" on the MiVoice
Post by: mszodiac on February 01, 2017, 01:32:19 PM

We found the fix.  The protocol used is IDA-P which is the same one we use in Hongkong.