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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: RogerV on May 19, 2015, 02:56:15 PM

Title: Configure Bandwidth.com 911 testing number 933
Post by: RogerV on May 19, 2015, 02:56:15 PM

I have bandwidth.com as a sip trunk provider, and they have a number to call and test with (933). but i get invalid.
Does anyone know how to configure this?

Please Help

Title: Re: Configure Bandwidth.com 911 testing number 933
Post by: x-man on May 19, 2015, 03:12:44 PM

You need to put a specific entry in ARS for the number. if you dial 9 then put in 9933 strip off the first digit and route it to the SIP trunk group. Other wise justy put 933 in as number as normal. Both no digits to follow.

Title: Re: Configure Bandwidth.com 911 testing number 933
Post by: RogerV on May 19, 2015, 03:14:41 PM

yes i did that and i get invalid.

Title: Re: Configure Bandwidth.com 911 testing number 933
Post by: ralph on May 19, 2015, 04:00:23 PM

Are you absorbing the '9' when sending the call out on the trunk?

Ralph

Title: Re: Configure Bandwidth.com 911 testing number 933
Post by: RogerV on May 21, 2015, 03:42:07 PM

Thanks guys, I got it fixed. I had to add two more network elements, Sip peer profiles and add the ARS Routes and digits dialed.
Then i had to add the trunks in the MBG for this to work. Now working all good..