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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: teqwize on January 12, 2021, 11:17:49 AM

Title: One Side Audio - Internal Calls
Post by: teqwize on January 12, 2021, 11:17:49 AM

Hey All,

We have 2 existing phones that when they call they cannot hear the other side, the phones are connected internally to 3300 not through MBG, any advise where i can start troubleshoot? 

Title: Re: One Side Audio - Internal Calls
Post by: sunspark on January 12, 2021, 11:19:46 AM

maybe not the same subnet.

Title: Re: One Side Audio - Internal Calls
Post by: lundah on January 12, 2021, 04:43:16 PM

Check your networking settings. One of the phones, or another device on the path between them, probably has an incorrect subnet mask or default gateway setting.

Title: Re: One Side Audio - Internal Calls
Post by: teqwize on January 12, 2021, 06:06:36 PM

Thanks, ill try and report back.