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Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: srirammig112 on May 23, 2017, 09:55:02 AM

Title: No SMDR raw data output from Mitel A-470
Post by: srirammig112 on May 23, 2017, 09:55:02 AM

Hi all,
Request your help in resolving the SMDR issue in Mite A-470.I have programmed the settings in charges>general but can't get any raw data when i connect to Mitel A-470 using Tera term(equivalent of Hyperterminal).I type in the IP of Mitel and port no 1080 but not receiving any data. I tried the same using putty but no result there too.For your information i have enclosed the screenshots of the SMDR settings in Mitel.Please help me.


Thank you in advance

Regards

Title: Re: No SMDR raw data output from Mitel A-470
Post by: sarond on May 23, 2017, 09:02:48 PM

The SMDR the A400 is not like the 3300 where you can just connect with a terminal emulator on a port.
The A400 is the client and needs to connect to the PC on the programmed port.

So you need a program that will listen on port 1080 and you program the A400 to connect this PC and port.
Something like this http://www.bluebitter.de/porttst2.htm

Title: Re: No SMDR raw data output from Mitel A-470
Post by: zoo on May 24, 2017, 04:52:32 PM

Another good program for testing...http://www.aggsoft.com/pbx-data-logger.htm
Its only demo, but good enough for testing...Also, upgrade 470 to the latest (or at least 4.1 HF2) to get enhanced SMDR report...
BR

Title: Re: No SMDR raw data output from Mitel A-470
Post by: srirammig112 on May 27, 2017, 04:13:24 AM

Dear all,
Thank you so much for helping me out with your valuable suggestions and links. Iam now getting the raw data from Mitel which helps greatly.


Thank you once again

Regards