Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Chakara on September 28, 2010, 04:21:56 PM

Title: Trunk to Trunk is silent
Post by: Chakara on September 28, 2010, 04:21:56 PM

  So here is the scenario.

PRI w/DID numbers
DID number matches system speed call.  (2182)
System speed call matches extension. (1031)
Extension is re-routed always to external number (9xxxxxxx)

When DID is dialed from outside you just get silence.
When Speed call or Extension are dialed from inside, the forward works as desired.

If a speed call is set up that matches a DID, with (9xxxxxxx) the call will forward correctly.

WTF? 


-Chak

Title: Re: Trunk to Trunk is silent
Post by: bobcheese on September 28, 2010, 06:42:52 PM

do you have 'public trunk to public trunk connection allowed' set to yes in the COS of the ext?

Title: Re: Trunk to Trunk is silent
Post by: Chakara on September 28, 2010, 07:08:49 PM

Yes, on both the trunks and the station. 

Title: Re: Trunk to Trunk is silent
Post by: Chakara on September 28, 2010, 11:53:50 PM

  I mentioned this system has only digital PRI trunks right.  Believe it or not, the fix was to put a preceeding pause (P9xxxxxxx) in the speed dial.

  Why it worked when the DID was a speed dial, and didn't when using call redirection I have no idea.

  Frustrating problem...ate up a few hours today...

-Chak