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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mcphed on February 05, 2011, 12:36:46 PM

Title: vMCD - Call Routing (Mitel Virtual 3300 MCD)
Post by: mcphed on February 05, 2011, 12:36:46 PM

i have an vMCD which is working fine for outbound calls to a gamma SIP

We have once test number 441913000238 and want to route all the inbound calls to a series of extensions 1001-1016 on one ring group for now.

We an inbound call comes in we are just getting a 404 from gamma and the following trace

17:34:03 RIL DPN PEER Gamma     95 2C ISRM_I                                   
           ;10;*3#*19*P#*58*Ca*1*P#*58*CW*@@@@@@@@@IixQ`#                       
17:34:03 RIL DPN PEER Gamma     95 1D SSRM_C  *50*07766190463#441913000238     
17:34:03 ROL DPN PEER Gamma     95 2 CRM/CIM ;0;   

any offers of help please?

Title: Re: vMCD
Post by: Mitel100 on February 05, 2011, 04:44:27 PM

CRM/CIM 0 is number unobtainable so the translation from 441913000238 to the ring group number is not right.

Title: Re: vMCD
Post by: mcphed on February 06, 2011, 03:36:05 AM

so I have one inbound number and extensions 1001-1016 all I need to do is translate the external number to the internal extensions but have not idea which settings in mcd are related.

Title: Re: vMCD
Post by: bobcheese on February 06, 2011, 04:08:36 PM

your SIP trunks will reference a 'trunk service number' this refers to a table number in 'trunk atributes' form. In here you can set how many digits of DDI you wish to absorb and any digits to insert. I would recommend absorbing 9 digits (based on the trace detail) and inserting 1 (a 1 not 1 digit). So absorbing 9 digits leaves you with the last 3 (238) plus inserting a 1 gives you 1238 which you would either make as your ring group pilot number or create a speedcall 1238 and set the actual number to be the pilot number of your group (say 1000).

Hope this helps