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Mitel MiVoice Business/MCD/3300 / Re: Two Mitel Border Gateways for redundancy?
« on: November 01, 2021, 01:39:21 PM »
Yes, we have been doing one physical MBG and one virtual for several years. It works well.
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17
Mitel MiVoice Business/MCD/3300 / Re: 3300: Calling party number display for SIP trunk
« on: November 01, 2021, 09:09:05 AM »
I tried removing the label, but now the phone shows 'T1282 Calling'. This doesn't correspond to anything in the SIP header...
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Mitel MiVoice Business/MCD/3300 / 3300: Calling party number display for SIP trunk
« on: November 01, 2021, 08:43:25 AM »
How can we display the calling party number for incoming calls on a SIP trunk? At the moment, the phone display shows the string in the Trunk Label form. We know that the calling party information is included in the P-asserted Identity header (and privacy:id has been removed). I've been digging through the Trunk Attributes, and the CoS settings, but nothing seems to work. Any advice would be greatly appreciated!
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Mitel MiVoice Business/MCD/3300 / Re: 3300 returns an ICMP Destination Unreachable (port unrechable)
« on: August 23, 2021, 03:36:03 PM »
I had set this back to 5060 and this seems to help. However, I'm getting a 488 'not acceptable here' error from the SBC. I took a look at the SIP ladder, and indeed the 3300 is not specifying any codecs. Here's the relevant section in the 183 message:
v=0
o=- 2049 2049 IN IP4 [redacted IP]
s=-
c=IN IP4 [redacted IP]
t=0 0
m=audio 0 RTP/SAVP 18
In a working SIP exchange, the host responds with proposed codecs. Not the case here.
v=0
o=- 2049 2049 IN IP4 [redacted IP]
s=-
c=IN IP4 [redacted IP]
t=0 0
m=audio 0 RTP/SAVP 18
In a working SIP exchange, the host responds with proposed codecs. Not the case here.
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Mitel MiVoice Business/MCD/3300 / 3300 returns an ICMP Destination Unreachable (port unrechable)
« on: August 20, 2021, 12:12:02 PM »
We have a 3300 with a SIP trunk to an Audiocodes Mediant SBC. We use this for a Teams Direct Routing implementation. We can call from the 3300 to Teams via the SBC, but not the other way around. Calls are dropped, and the 3300 returns an ICMP error. We double checked the port and protocol (UDP 5062) as set up in the Network Elements form on the 3300. Any clues?
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Mitel MiVoice Business/MCD/3300 / Re: Looking for a SBC supported by both Mitel and Microsoft
« on: October 30, 2020, 11:11:45 AM »Directly from the Mitel KMS: https://mitel.custhelp.com/app/answers/answer_view/a_id/1001403Any of the AudioCodes Mediant devices play nicely with Mitel systems.. The others probably do as well, but I have not used them. Mitel has interops on their knowledge base for them.
I can't seem to find any applicable interop documentation. I keep finding Shoretel docs, weirdly.
acejavelin, if you could point to the specific doc you're referring to, that would be very helpful!
Just what I was looking for. Thank you again!
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Mitel MiVoice Business/MCD/3300 / Re: Looking for a SBC supported by both Mitel and Microsoft
« on: October 27, 2020, 12:20:55 PM »Any of the AudioCodes Mediant devices play nicely with Mitel systems.. The others probably do as well, but I have not used them. Mitel has interops on their knowledge base for them.
I can't seem to find any applicable interop documentation. I keep finding Shoretel docs, weirdly.
acejavelin, if you could point to the specific doc you're referring to, that would be very helpful!
23
Mitel MiVoice Business/MCD/3300 / Re: Looking for a SBC supported by both Mitel and Microsoft
« on: October 21, 2020, 07:51:50 PM »
Great, thanks! I'll check them out.
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Mitel MiVoice Business/MCD/3300 / Looking for a SBC supported by both Mitel and Microsoft
« on: October 21, 2020, 03:19:46 PM »
We have a 3300 (with backup VMBG) plus two MBGs for SIP trunking. We have about 600 users. We are interested in using Microsoft's Direct Routing for Teams users. This requires an SBC. Unfortunately, Mitel's MBG is not listed. Here's the list of compatible SBCs: https://docs.microsoft.com/en-us/microsoftteams/direct-routing-border-controllers . Mitel has their own list of supported SBCs in the 'Interop Reference Guide' but none of those platforms are also on Microsoft's list.
Perhaps I don't fully understand what the SBC is doing in the Direct Routing environment - it seems like that role could be filled by the MBG.
Has anyone implemented Direct Routing with a Mitel environment? What SBC did you use?
Thanks in advance!
Perhaps I don't fully understand what the SBC is doing in the Direct Routing environment - it seems like that role could be filled by the MBG.
Has anyone implemented Direct Routing with a Mitel environment? What SBC did you use?
Thanks in advance!
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Mitel MiVoice Business/MCD/3300 / Re: Dual MCD, Dual MBG, incoming calls only work on one MCD
« on: March 07, 2018, 11:50:43 AM »
That's great - thanks so much for your help. I will do as you suggest and post back if I learn anything that would be of use to others.
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Mitel MiVoice Business/MCD/3300 / Re: Dual MCD, Dual MBG, incoming calls only work on one MCD
« on: March 07, 2018, 10:03:33 AM »
The rule as I describe appears appropriate, as per the MBG Installation and Maintenance Guide:
"• * a routing rule consisting of a single "*" character allows any pattern to match. "
"• * a routing rule consisting of a single "*" character allows any pattern to match. "
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Mitel MiVoice Business/MCD/3300 / Re: Dual MCD, Dual MBG, incoming calls only work on one MCD
« on: March 07, 2018, 09:49:11 AM »
I have a rule that matches 'Request URI' as your screenshot shows, but the rule field just has a '*' (indicating all rules?). Both MCD systems are set properly as primary and secondary.
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Mitel MiVoice Business/MCD/3300 / Re: Dual MCD, Dual MBG, incoming calls only work on one MCD
« on: March 06, 2018, 05:11:02 PM »
Redundant inbound routes.... hmmm... that sounds like an excellent thing to have. I can't find any call routing setup on the MBG units. Would it be configured on the MBGs or on the MCDs?
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Mitel MiVoice Business/MCD/3300 / Dual MCD, Dual MBG, incoming calls only work on one MCD
« on: March 06, 2018, 04:29:35 PM »
We have two MCD installs: one MXe and one VMCD, both running 7.0 PR1. We use SIP trunking with two MBG units running V8.0.27.0. Both MBG units are configured for both MCDs. During a recent power disruption that lasted 10 minutes*, phones failed over from the MXe to the VMCD as expected, but incoming calls received dead air. Outgoing calls were fine. How should I go about troubleshooting this?
*By the way, I expected that having two power supplies would maintain service during the replacement of one power supply (this is mentioned in the documentation). However, when power is lost to one power supply, the unit reboots when power is restored. Has anyone else seen this? Is this a feature of the platform, or do I have a faulty unit?
*By the way, I expected that having two power supplies would maintain service during the replacement of one power supply (this is mentioned in the documentation). However, when power is lost to one power supply, the unit reboots when power is restored. Has anyone else seen this? Is this a feature of the platform, or do I have a faulty unit?
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Mitel MiVoice Business/MCD/3300 / Re: 5304 can't pick up call on multicall line
« on: January 11, 2018, 10:52:55 AM »
Right. But multicall lines appear in many places in our organization on the other keys, with no apparent problems.