Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: dan231 on September 03, 2015, 05:45:39 PM

Title: How to turn off ACD Agent Notify on Silent monitoring
Post by: dan231 on September 03, 2015, 05:45:39 PM

Is this possible?  To disable the beep?
I can not yet find a setting for this.

Title: Re: How to turn off ACD Agent Notify on Silent monitoring
Post by: dwayneg on September 03, 2015, 05:53:39 PM

SYSTEM/FLAGS/UCD ACD STATION MONITOR INDICATIONS should do it!

Title: Re: How to turn off ACD Agent Notify on Silent monitoring
Post by: dan231 on September 04, 2015, 03:12:41 PM

Thank you!
I don't think I would have ever stumbled across that!!