Messages

46

MiVoice Office 250/Mitel 5000 / Licensce error

« on: August 02, 2016, 12:09:33 PM »

I am receiving this message when trying to load licence on mi tel 250 ver 6.1.

This license can not be loaded. Memory can not be allocated.

Any help is appreciated.

47

MiVoice Office 250/Mitel 5000 / Re: Custumer wants to select outbound cid on pri

« on: July 06, 2016, 09:04:33 AM »

I messed up. They have SIP. I'm not sure its possible.

48

MiVoice Office 250/Mitel 5000 / Re: Blocking Calls By Incoming CID

« on: July 05, 2016, 11:08:51 AM »

I apologize for late response.

You were right on the money!!!!
Thank You!!

49

MiVoice Office 250/Mitel 5000 / Custumer wants to select outbound cid on pri

« on: July 05, 2016, 11:07:40 AM »

I have a customer who has multiple companies. Is there a way she can select which company CID she sends out when making a call from the same extension?

Example: call 1 she wants to send 555-555-1111
the next call she wants to send  555-555-2222

All calls made on one extension.

Thank you for any help!

This forum has been a life saver!! 

50

MiVoice Office 250/Mitel 5000 / Blocking Calls By Incoming CID

« on: June 17, 2016, 04:40:23 PM »

Is there a way to block calls by inbound CID?
Any help would be appreciated.

51

MiVoice Office 250/Mitel 5000 / MiVoice 250 - Extension number being sent to SIP provider

« on: June 08, 2016, 07:13:51 AM »

I have a Mitel 250. We have control of out bound CID. The provider tells me that I am sending them extension number along with the number I want to send. Is there a way to stop sending the extension number? The system has the latest software.

52

MiVoice Office 250/Mitel 5000 / Issue with transfering to ACD Hunt Group

« on: May 10, 2016, 07:11:03 AM »

When one of the members of the call center transfers a call to the ACD hunt group, if all operators are on a call the call returns to the transfering extension instead of the mailbox.
They are using Agent ID's. System is 6.0

Thanks!!

53

MiVoice Office 250/Mitel 5000 / Major reset delayed due to resource reconcilation failure

« on: April 29, 2016, 03:10:02 PM »

Major reset delayed due to resource reconcilation failure. The system is scheduled for a reboot but it dosen't happen. Instead, I get this error. Any ideas?

54

MiVoice Office 250/Mitel 5000 / unable to dial conference assitant from cra

« on: April 25, 2016, 04:36:46 PM »

I have created a cra that answers during the day, however I am unable to dial the extension for the conference assistant. It says invalid extension.

Any help would be gratefully accepted.

Also it is running latest software.

55

MiVoice Office 250/Mitel 5000 / Re: intertel 5000 2.3 SW

« on: April 09, 2016, 11:33:29 AM »

The Mitel needs to be restarted.

56

MiVoice Office 250/Mitel 5000 / Re: phantom extension unavailable from cra

« on: April 09, 2016, 09:06:33 AM »

Works like a charm! Was driving me crazy.

Thanks!!!!!!

57

MiVoice Office 250/Mitel 5000 / phantom extension unavailable from cra

« on: April 09, 2016, 07:20:27 AM »

I have a Mitel 250. I have DDI pointed to star. After hours it goes to cra with timeout set to phantom ext. I get a recording saying ext xxx is unavailable. If i dial the phantom from a keyset it forwards. If I dial the cra it say ext xxx is unavailable. Any help would be appreciated.

58

Mitel SX200, SX2000, and older SX platforms / Mitel 200sx not following forwarding

« on: May 18, 2015, 03:30:08 PM »

I have a customer's extension that follows to his cell phone when not answered. He has the option to change the number dialed by setting another speed dial ad the out dial. I have created a new speed dial and set his forwarding to it. However, it continues to go to the old number. Any help would be appreciated.

59

MiVoice Office 250/Mitel 5000 / Re: 5330 with wireless handset trying to send flash hook when answering call

« on: May 17, 2015, 12:09:51 PM »

Ill check the house phone. Also will reseat them. Thanks. Ill let you know what I find.

60

MiVoice Office 250/Mitel 5000 / 5330 with wireless handset trying to send flash hook when answering call

« on: May 16, 2015, 03:39:03 PM »

I have a mitel 5000 with 5330 ip keysets. Currently, I have four with wireless handsets installed. All four try to do a flash hook when a call rings the extension. When the extension rings, and you lift the handset it says flash hook disallowed. Then a f shows in the display and the call is connected.

Any help would be appreciated.