Messages

16

MiVoice Office 250/Mitel 5000 / Transferring to ext xxxx

« on: August 10, 2017, 08:59:43 AM »

I have a 250 running 6.1 sp1. I have Auto Attendant transfer prompt set to no. However, callers still hear "please hold while your call is being transferred to XXXX. Is there a way to stop this?

Thanks for your help!!!

17

MiVoice Office 250/Mitel 5000 / Re: Delete VM Messages after a set amount of time

« on: June 12, 2017, 07:17:22 AM »

That's what I was thinking. They have an old Samsung that will do it. We are taking them to the 250 at the end of the week.

Thanks for the help!

18

MiVoice Office 250/Mitel 5000 / Delete VM Messages after a set amount of time

« on: June 11, 2017, 04:15:42 PM »

I have a customer who wants the voicemail message to auto delete after 7 days once an email has been sent by the system. Is this possible with the 250?

19

MiVoice Office 250/Mitel 5000 / Re: Will MiVoice Office 250 software update include Toshiba Digital/IP Integration?

« on: June 08, 2017, 09:45:15 AM »

I spoke to my Mitel Rep and she stated that "nothing has been said to indicate this at this time". A very neutral answer I guess.

20

MiVoice Office 250/Mitel 5000 / 250 Time resets and no phone calls in/out or intercom calls.

« on: June 08, 2017, 09:42:06 AM »

Hello to everyone! I have a 250 running v6.1. It will stop processing calls of any kind (internal intercom, network intercom, and co calls. It says destination unreachable. Resetting the system clears for a day or two then reoccurs. None of the other networked systems have this issue (there are 7).

Any Ideas? Your help is gratefully appreciated.

21

MiVoice Office 250/Mitel 5000 / Re: Spread Sheet for Programming Mitel 250

« on: June 02, 2017, 06:54:37 AM »

Thank you for the reply. The forms make it a bit quicker.

As always, I owe all of you.

22

MiVoice Office 250/Mitel 5000 / Spread Sheet for Programming Mitel 250

« on: June 01, 2017, 09:37:57 AM »

I have been told that there are spread sheets available to fill out and upload to the 250 in order to program phone, users etc.. If this is correct where may I locate these forms?

As always thank you for using your time and knowledge to help!!!

23

MiVoice Office 250/Mitel 5000 / Re: Message Light Not Lighting

« on: May 03, 2017, 09:00:34 PM »

The screen alerts for each message but the light only intermittently.

24

MiVoice Office 250/Mitel 5000 / Re: Message Light Not Lighting

« on: May 03, 2017, 07:14:28 AM »

They are 5340

25

MiVoice Office 250/Mitel 5000 / Message Light Not Lighting

« on: May 02, 2017, 11:16:08 AM »

I have a 250 running 6.1 serv pack 1. I have the lamp programmed as a message lamp. They get the notification on their screen but the lamp doesn't light. It does work intermittently.

Any ideas would be appreciated!

26

MiVoice Office 250/Mitel 5000 / Remote Paging

« on: May 01, 2017, 11:30:22 AM »

I have a location with 3 remote sites that we are going to put remote IP Phones in. They will tie back to a Mitel 250. Because we are doing away with the old pbx switches we need to have an over head paging solution at each remote site. We want to connect to the existing Valcolm paging equipment.

My question is what equipment do you recommend? They don't really want to cut the speaker leads on a cheap IP phone.

27

MiVoice Office 250/Mitel 5000 / Re: Networking two mitel 250

« on: April 04, 2017, 09:30:01 PM »

Thank you for the reply's. Tomorrow I will build a vpn between the two and open ports for offsite phones.

28

MiVoice Office 250/Mitel 5000 / Networking two mitel 250

« on: April 04, 2017, 03:04:16 PM »

I am networking two mitel 250s. The ports I have forwarded are:

Ports:         Connection Name:

67, 68 UDP        DHCP

69,20001    UDP       TFTP

6800-6802 TCP      SAC protocol

5004-5007 UDP      RTP Intertel

50098-50508 UDP      RTP Minet

6004-6261 UDP      RTP

6604-7039 UDP      RTP

3998-3999 tcp      SAC

5566            tcp

5567            udp

5570            tcp


Remote Access Ports

22 TCP
80 TCP
443 TCP
4000 TCP
4444 TCP
44000 TCP

Are there any other ports I need to open? I am getting a communication error.
The systems are new and use sip.

Thanks as always!!

29

Mitel MiVoice Business/MCD/3300 / Re: Error Log

« on: March 27, 2017, 03:40:55 PM »

Here is a screen shot Thanks for all the help!!!

30

Mitel MiVoice Business/MCD/3300 / Re: Error Log

« on: March 24, 2017, 07:56:37 PM »

Will try to get it for you Monday. I was worried it couldn't be read.

Thanks!