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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on August 12, 2011, 11:40:08 AM

Title: Mitel 5550 Console software
Post by: ralph on August 12, 2011, 11:40:08 AM

Question:   Can the latest version of 5550 console software work with older ver 9.0 of the 3300?

Of course the problem is that the customer wants to run win7 but console software support for win7 didn't come out until 4.0.

What I can't find in the Docs is will 4.0 work with 9.0 PBX.

Ralph

Title: Re: 5550 Console software
Post by: ralph on August 12, 2011, 12:29:43 PM

Ah!  The answer is yes!

My problem was with the firewall on the users PC.

Ralph
www.aavoicepro.com (http://www.aavoicepro.com)

Title: Re: 5550 Console software
Post by: Mitel100 on August 12, 2011, 12:58:40 PM

I have release 4.0 5550 client working with 3300 Rel 8

Title: Re: 5550 Console software
Post by: ralph on August 12, 2011, 01:37:56 PM

I'm up now. 
I just couldn't find a doc that said 4.0 would work with ver 9.0
Would be nice to see a matrix.

Ralph

Title: Re: Mitel 5550 Console software
Post by: MitelAvayaNortel on August 12, 2011, 02:38:49 PM

Did you find that the user had to be an Administrator of the PC to make the Console software function?

Title: Re: Mitel 5550 Console software
Post by: ralph on August 12, 2011, 04:39:12 PM

We installed it as administrator but then he was able to log back in as the normal user.
Worked fine.

Ralph

Title: Re: Mitel 5550 Console software
Post by: Mattmayn on August 15, 2011, 04:08:20 PM

I have found that if you run the older versions in XP compatablility mode they work fine on 7.