Messages

1

MiVoice Office 250/Mitel 5000 / Re: Warning on new system set up

« on: June 02, 2020, 03:48:00 PM »

I've seen this numerous times. Seems to pop up when when logging in to a system that has a different SW Rev. than the last system I was in. It's annoying but doesn't effect anything. Click ok and it should take you back to the log in screen and then load up without issue. I haven't found a way to keep it from happening

2

Mitel MiVoice Business/MCD/3300 / Re: Page both the Loudspeaker Port and a Paging Group

« on: April 15, 2020, 01:13:19 PM »

This isn't supported with the 3300

3

MiVoice Office 250/Mitel 5000 / Re: On a lighter note... How long have you seen a MiVO running w/o a reboot?

« on: March 30, 2020, 10:30:03 AM »

Recently ran across one that had been up for over 1100 days!

4

Mitel Software Applications / Re: MiVoice Call Recorder (OAISys) Licensing Server URL

« on: February 14, 2020, 03:26:32 PM »

I found this on the Mitel Knowledge base....

"The MiVoice Call Recording server must have the abilty to contact servicecenter.oaisys.com and uses outbound port 443 "

5

Mitel MiVoice Business/MCD/3300 / Re: MiVB 10 and 52xx Phones

« on: January 30, 2020, 01:09:49 PM »

The 5212 IP phone, 5215 Dual Mode IP phone, 5220 Dual Mode IP phone and 5224 Dual Mode IP phone will work but require the use of an external TFTP server; the Set Firmware is available to download from the Software Download Center page or Mitel Connect

These phone types are no longer supported in MiVoice Business 9.0 as the software loads are not available for download from the system:

• 5001 IP phone
• 5005 IP phone
• 5010 IP phone
• 5020 IP phone
• 5140 IP phone
• 5201 IP phone
• 5205 IP phone
• 5207 IP phone
• 5215 IP phone
• 5220 IP phone
• 5240 IP phone
• 5401 IP
• 5550 IP Console
• 6600 Your Assistant Pro
• App Server
• SS4001
• SS401
• SuperConsole 1000
• SS4015
• SS4025
• SS410
• SS4125

6

MiVoice Office 250/Mitel 5000 / Re: Intermitten vm to email issue

« on: June 19, 2019, 10:29:33 AM »

Contact your reseller and explain that you are having an issue with intermittent email. They should be able to contact Mitel support with just that information and Mitel will know what the problem is. I've had two customer within just the last month experiencing the same thing. Support noted their ticket with "Performed the SMTP Authentication fix on the system"

7

MiVoice Office 250/Mitel 5000 / Re: Intermitten vm to email issue

« on: June 19, 2019, 10:20:46 AM »

I've had the same issue a number of times. Something to do with the way the system authenticates to multiple servers. Depending on what server it hits when trying to send the message...works with one server but fails on the next. Mitel support can correct by SSH'ing in to the OS and making a change. Takes less than 5 minutes  and never an issue again for that system