Topics

1

Mitel MiVoice Business/MCD/3300 / Call History not showing calls to a second dn group on 6940 phone

« on: February 27, 2024, 06:56:25 PM »

Hi, I have created a second dn group of 3 buttons that appears on a few 6940 phones for a second company trunks to ring on.  when they go to call history button it doesnt show any calls to this ring group.  It only shows calls to the main company phone number that rings to the phones primary dn.  the phone will display the caller id of calls to the second company but still doesnt show in history.

I would think call history should show all calls to the phone both in and out. am I missing a setting ?

2

Mitel MiVoice Business/MCD/3300 / SMB 3300 Remote admin options

« on: September 27, 2023, 03:00:10 PM »

Im working with the new SMB and I have successfully enabled port forwarding for ports 80 and 443 on router and can log in through public ip address and make programming changes.

I have a customer that has reservations about forwarding port 80 and 443 because they are common known ports. 

I have a dedicated public ip in the MBG for teleworkers,  Can I come in through the MBG to admin the system?

3

MiVoice Office 250/Mitel 5000 / Bria SIP smartphone app

« on: September 12, 2023, 08:40:06 AM »

Hi, is there a document available for setting up bria sip smartphone app. on the 250

i would need it to work from outside the firewall

thanks
 

4

Mitel MiVoice Business/MCD/3300 / MVB/ Smb whats a good generic soft phone app

« on: August 11, 2023, 02:24:24 PM »

we are currently proposing a MVB/SMB for a client He needs a soft phone app for 2 users.  to add micolab and stuff will kill the deal on price

Is there a softphone app that anybody has found to be easy and reliable? 

plus will we be able to have it connect remotely with sip port forwarding through the firewall?

5

Mitel MiVoice Business/MCD/3300 / have a customer that doesn't want to Dial 9 or any dial code

« on: July 06, 2023, 04:10:48 PM »

could this be done through ARS where when it sees 10 or more digits it adds the 9  and anything dialed under 10 digits it just routes as dialed ?

6

MiVoice Office 250/Mitel 5000 / Office 250 end of life replacement?

« on: April 03, 2023, 04:06:05 PM »

Is anybody else as upset as we are with Mitel's replacement for the office 250 ?

the new SMB prices out double and in some cases 3 times as expensive as the office 250.   our small customers are usually from 20-50 stations.

Obviously the SMB based on the 3300 is nice and runs the 6900 phones but most small business are going to buy on price and it can't compete with small stuff like free pbx or 3cx or tadiran etc..