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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ausername on September 25, 2015, 11:07:04 AM

Title: hot desking
Post by: ausername on September 25, 2015, 11:07:04 AM

Hi guys,

I'm trying to get hot desking working but I'm not succeeding.

Here's what I've done so far:

my phone extension is 5042

I've created a new extension:  3042
Within the parameters of that extension, I've configured:
firstname
lastname
number: 3042
hot desking user: checked

service tab:
external hot desking enabled: yes
external hot desking dialing prefix: 9  ( we dial 9 to dial out)
external hot desking number:  <my cellphone number that I wish to be reached at >

access and authentification tab:
user pin:  <entered>
confirm user pin:  <entered>


I've also gone in the "feature access code" form and added the following:
Hot desk login:  *99*
Hot desk logout: *88*


from my 5312ip phone extension 5042, when I dial *99*   immediately it says not allowed on the display

what am I missing?  :(

Title: Re: hot desking
Post by: ausername on September 25, 2015, 02:35:34 PM

update: 

after modifying the COS to allow logging in hot desk,  I can login


How can i transfer calls to my cell though??

Title: Re: hot desking
Post by: sarond on September 25, 2015, 10:09:19 PM

You should be able to transfer using the EHDU extension 3042.
You  need to make sure that it is logged in, otherwise enable 'Hot Desk External User – Permanent Login' in it's COS.