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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jf1221 on July 08, 2014, 11:13:59 PM

Title: 420 bad extension on my vMCD
Post by: jf1221 on July 08, 2014, 11:13:59 PM

I cannot dial out...I can receive phone calls, but outbound is not working...i took some captures and I am getting a 420 bad extension. the provider is Windstream

Title: Re: 420 bad extension on my vMCD
Post by: ralph on July 09, 2014, 08:23:25 AM

Some questions:
1) Does this work for any extension?
2) If it does work does it work only for certain phone models?

A couple of things: (most of which are just guesses on my part)
1) be sure the extension you are dialing out from is in the DID range.
2) In checking the pcap I can see in the invite a "Require: 100rel"   - pure guess on my part but in the SIP profile turn off Reliable Provisioning.


Ralph

Title: Re: 420 bad extension on my vMCD
Post by: jf1221 on July 09, 2014, 03:18:21 PM

that was it Ralph...
In checking the pcap I can see in the invite a "Require: 100rel"   - pure guess on my part but in the SIP profile turn off Reliable Provisioning.