Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: BobbyMitel on October 23, 2014, 09:52:49 AM

Title: Message Button Config
Post by: BobbyMitel on October 23, 2014, 09:52:49 AM

Hello

User gets a message and the envelope flashes orange.  She picks up the headset and hits the button but it forwards her to ext 1106.  All other phones go to the voicemail (7000 range).  Where do I go to change this forward?

Thanks
Bobby

Title: Re: Message Button Config
Post by: ralph on October 23, 2014, 10:10:12 AM

If extension 1106 answers the call the light should go out and it will work normally. 

Ralph

Title: Re: Message Button Config
Post by: BobbyMitel on October 23, 2014, 11:35:40 AM

Thanks Ralph.  I will have her try this.