Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: armstr_a on July 19, 2017, 01:15:07 PM
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Hi,
We have a Mitel 3300 MXe with a ISDN30 circuit. We have ordered and additional ISDN 30 along with the require Mitel license. Our maintenance provider has said we have the card in to allow 2 ISDN connections into it however i just want to clarify this is the case?
On the front of the unit i have a card in module 1 lablelled T1/E that has 2 network ports labelled 1 and 2. Currently port 2 is live. To the right are 4 LED's that show the status. I assume that i can just connect into port 1 on this module to have the additional ISDN30 added to this system? This will allow more channels and overcome the engaged tone we are getting on the current setup.
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Actually there is a lot more to it than that, the physical connection you describe is probably correct but there is quite a but more programming involved in adding a second E1 circuit, provision the circuit, ISDN settings, trunks, trunk groups, and possibly modifying ARS.
Just connecting the cable will likely do nothing at all.
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hi,
Thanks for your reply. I was only physically connecting the cable so the engineer can do all the configurations remotely and hopefully see's this circuit now live.