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Messages - JasonPetty

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16
MiVoice Office 250/Mitel 5000 / Re: Setting up voicemail to email
« on: July 11, 2018, 03:42:39 PM »
No, we have never set it up before.

17
MiVoice Office 250/Mitel 5000 / Setting up voicemail to email
« on: July 11, 2018, 03:36:42 PM »
I have one user I want to set up so his voicemail will send to his email in a wav file. Could anyone help me with setting that up? Thanks!

18
They go to a hunt group first with that ext being the first to ring. Then it proceeds to the next group of phones. I added the day ring forward path and that fixed the issue. I also added the night ring which they will test tonight. Thank you.

19
Yes I meant CS controller. When calls come in they ring the day hunt group with the admin phone being the first phone to ring in that group. I looked under forwarding paths and there are two paths, one for voice mail and one for recall. Im not sure how that works.

20
Hello,

We have a Mitel CX controller with software version 6.1. When our Admin puts her phone on DND or puts the phone in night mode the system does not ring the other phones in the day hunt group or night ring hunt group. The call just rings the admin phone and doesnt even go to voice mail. I am not sure what would have caused this as it used to work and no changes have been made to the system.

21
MiVoice Office 250/Mitel 5000 / Re: Forward to cell phone
« on: April 20, 2018, 11:25:29 AM »
I see you can turn DEE on with 364, is there anything else that needs to be set up for the user?

22
MiVoice Office 250/Mitel 5000 / Re: Forward to cell phone
« on: April 20, 2018, 10:39:00 AM »
We are on 6.2

23
MiVoice Office 250/Mitel 5000 / Re: Forward to cell phone
« on: April 20, 2018, 10:13:15 AM »
I had tried the feature code 356 which is call forward if no answer. It rings like 8 times to his desk phone before transferring to cell. If we try 355 call forward all calls it immediately rings his cell but only one ring before it disconnects.

24
MiVoice Office 250/Mitel 5000 / Forward to cell phone
« on: April 20, 2018, 09:15:36 AM »
Hello,

We have a few users who would like it if they had a call sent to their desk phone that if the dont answer within two rings it forwards the call to their cell. What is the best way to set this up? I see you can use a feature code but I do not see where you can change the number of rings. Thank you.

25
MiVoice Office 250/Mitel 5000 / Re: Adding keymap assignment to phone
« on: March 19, 2018, 09:32:07 AM »
Never mind, that seemed to be the issue and I got it! Thank you.

26
MiVoice Office 250/Mitel 5000 / Re: Adding keymap assignment to phone
« on: March 19, 2018, 09:27:12 AM »
Where can you change attached devices at?

27
MiVoice Office 250/Mitel 5000 / Re: Adding keymap assignment to phone
« on: March 16, 2018, 03:08:03 PM »
MiVoice Office 250 Communications Platform Release Notes: MiVoice_Office_250_6_1_SP_1_GA

28
MiVoice Office 250/Mitel 5000 / Re: Adding keymap assignment to phone
« on: March 16, 2018, 02:53:44 PM »
I attached a screen shot.

29
MiVoice Office 250/Mitel 5000 / Re: Adding keymap assignment to phone
« on: March 16, 2018, 02:44:17 PM »
I am trying to add the PKM keymap  to a specific phone. Under system>devices and feature codes>phones then going into the phone I want to add the keymap to under keymaps.

30
MiVoice Office 250/Mitel 5000 / Adding keymap assignment to phone
« on: March 16, 2018, 12:12:15 PM »
Hello,

I am trying to add a pkm keymap to an existing phone. We have MiVoice Office 250 DB programming. I should be able to right click and add a keymap, but nothing happens. Any suggestions? Thank you.

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