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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mhumphries on February 06, 2018, 09:29:21 AM

Title: Forwarding Voicemail in MiCollab Client
Post by: mhumphries on February 06, 2018, 09:29:21 AM

i have 2 extensions that if i forward an email to these extensions using their name. it fails but if i use there extension it works fine.  but i have tried this with other users and it seems to work fine sending to the other extensions by name and number.  i checked the MiCollab and NuPoint settings and i am not finding the root cause for this one.  any assistance would be greatly appreciated.

Title: Re: Forwarding Voicemail in MiCollab Client
Post by: mhumphries on February 15, 2018, 05:04:38 PM

in case anyone it watching this one, the solution ended up being a typo in the name
we put our names in <last>, <first> and these 2 did not have a space between the comma and the first name.