Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: ccitechpatrick on February 05, 2020, 04:49:32 PM

Title: See a users MiCollab Client statuses from the server
Post by: ccitechpatrick on February 05, 2020, 04:49:32 PM

I would like to be able to see how a user has set up their statues (i.e. what statues they have and what devices it rings to) from the server side. I know that there is somewhere that this information can be extracted because I watched support do it once on a putty session. That said, it is one of those things that they don't want to share, I opened a new ticket with support and they say it is not possible and all I can do is reset the statuses to default.

Anyone know how this is possible and/or where in the directory structure I might even start looking for files containing this information?