Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: gbalbach on June 18, 2019, 11:13:59 AM

Title: Strange Call Failed message
Post by: gbalbach on June 18, 2019, 11:13:59 AM
So here is a strange one. We have an extension that randomly when we call it from another internal extension, once you hang up the MiCollab client displays a message that says 'Call failed - the number was not recognized'. We are on MiCollab client 8.1.210 build 125, server version 8.1.2.8. Does not happen on most inbound calls, just a few randomly here and there. PC is running Windows 7 32 bit with latest updates.

So far only one particular extension has reported this and it only started up a week ago when we upgraded to the latest 8.1 release for our system.
Anyone run into this before?