Messages

1

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Help - pm_snm_6.x_backup

« on: June 22, 2023, 03:12:35 AM »

Hi Sarond

this is for " UPGRADE FROM 5.X TO 7.X" , for you can i use it for 6.x too ?

Thanks Alessandro

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Help - pm_snm_6.x_backup

« on: June 11, 2023, 06:00:53 AM »

Can anyone help me find this script or tell me where I can find it

Thanks Alessandro

3

Introduction and Announcements / About solidus

« on: October 06, 2021, 03:20:45 PM »

Hi all,

where is possible write a question about Mitel Solidus ?

Thanks Alessandro

4

Mitel Software Applications / MiCollab NuPoint Voice messages

« on: September 29, 2021, 03:42:54 PM »

Hi everyone, I wanted to know if anyone could tell me, where the audio messages are stored and in some directory.

Thanks Alessandro

5

Aastra - MiVoice Office 400 and MiVoice MX-One / MX-One 6.5 6.3 SP5 HF1 AD Windows Server

« on: January 31, 2021, 06:49:08 AM »

I am trying to activate the synchronization with AD, but even if I enter all the parameters I cannot find the users and when I try to synchronize it writes me that there is an error. Can anyone tell me where the system logs are?


An error has occured. Please contact your system administrator to solve the problem.
 See the log for error details.
 See the log for error details.

Thanks Alessandro

6

Mitel Software Applications / MiContact Center Enterprise (Solidus) 9.5 – User Synchronization

« on: January 30, 2021, 01:21:49 PM »

When i turn on sync with Windows AD , i get this error :

“2021-01-29 22:17:34″,”ERROR”,”3b86cb1a-a747-41ef-a0f5-2503bbfcb37f”,0,””,””,””,”administrator@contoso.local”,”Unable to generate logon ID”

What tip for this error ?

Thanks Alessandro

7

Aastra - MiVoice Office 400 and MiVoice MX-One / Delete file /var/opt/eri_sn/call_logging>

« on: July 25, 2020, 03:07:52 AM »

Hello all

I accidentally deleted files ( calls.X.dat) in this directory, which contain the call list, how can I recreate them in a way.

Thanks Alessandro

8

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: May 30, 2020, 04:41:30 AM »

Thanks

I solved the problem by building a script that checks the number of messages present. I'm just sorry that official Mitel doesn't have a site for its customers.

Company you don't have Cisco levels where you can find info and forums anywhere to your customers

Alessandro

9

Aastra - MiVoice Office 400 and MiVoice MX-One / hunt group issues

« on: May 30, 2020, 04:37:17 AM »

Good morning everyone, I would like to know where I can find info regarding hunt group and what are the parameters to change the exclusion of menbri and their re-entry. I have a mxone 6.X platform

Thanks Alessandro

10

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: April 23, 2020, 02:46:46 AM »

Sorry if I ask the question again, there is no way to know if a group mailbox has messages in its mailbox.

Through the console command, I can dump and see if there are any messages, but I want to do an automatic procedure, because I have many groups that I have to keep under control

Thanks Alessandro

11

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: March 30, 2020, 05:56:29 AM »

Hi Johnp

I found a table, but I can't find the one that contains the info of the messages

mitel_db
macschema.msvc_nupointvoicemailservicedatalist

I only miss the one where the system stores the status of the messages

Thanks ALessadnro

12

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: March 28, 2020, 04:24:04 PM »

I made the backup but also with a comparison after entering a message number, I was unable to find a table with the info. I am disappointed

13

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: March 21, 2020, 01:11:05 PM »

I also checked inside the DB, but there are many db and it is difficult to understand where i find the info on the mailboxes.

Thanks Alessandro

14

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: March 19, 2020, 05:01:23 PM »

Hello Mark

Step 2 => Go to the folder / usr / vm / val5, which contains the XML files of the call flows, if you have downloaded them you can open it. You will find the greeting numbers there, this is a decimal number and must be converted to hexadecimal.

unfortunately in this dir there are no xml files, for me nele new versions have changed system. The audio files are found instead.

15

Mitel Software Applications / Re: Micollan Nupoint mailbox

« on: March 17, 2020, 05:33:28 PM »

Thanks Mark.

Can you also tell me if there is a relationship between those files and their mailboxes?