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Mitel MiVoice Business/MCD/3300 / MItel 3300 integration to carrier 14 ip Ivr
« on: April 18, 2024, 07:27:52 PM »
I am setting up the dial zero from the mitel to route to a fourteen ip ivr over the existing pri circuit.
Testing---customer dials 0=speedcall 141415 and i have these digits built to route over the existing pri. The Ivr picks up and it responds to voice commands. The caller says front desk it routes the call to the front desk console ldn, but i need it to show the guest room, it is showing the main number of the hotel.
I have messed with cos and the pri setting
Testing---customer dials 0=speedcall 141415 and i have these digits built to route over the existing pri. The Ivr picks up and it responds to voice commands. The caller says front desk it routes the call to the front desk console ldn, but i need it to show the guest room, it is showing the main number of the hotel.
I have messed with cos and the pri setting