Messages

331

MiVoice Office 250/Mitel 5000 / Re: Is there a way to xfer to voicemail

« on: May 08, 2014, 12:47:00 PM »

Just expanding on what Kenny has found, if you program a button on your 5320s as the REDIRECT code in my case it's 331.

You can press this during a ringing call and it will ask for a destination, enter 2500 if this is your VM app number and the call will go to Voicemail.

If you have enough buttons you could program a DSS/BLF button as 2500.

Call comes in, press the REDIRECT button, press the VMAIL button, call goes to VM in two button presses.

So

This works very nicely!
Not as easy as a 1-touch button, but should meet the task at hand.

Thank you everyone who helped. 

332

MiVoice Office 250/Mitel 5000 / Voicemail Question

« on: May 08, 2014, 09:34:10 AM »

Whenever a person calls an extension and the vm picks up but they do not leave a message (they hang up before that part), the vm system flags it as a new vm.
I find this very annoying.  Can this be altered or turned off so only true messages show as a message?

Thanks

333

MiVoice Office 250/Mitel 5000 / Re: Is there a way to xfer to voicemail

« on: May 07, 2014, 03:23:55 PM »

The 5320 doesn't have that infinity button.

Good to know that the system can handle it though!

334

MiVoice Office 250/Mitel 5000 / Re: Is there a way to xfer to voicemail

« on: May 07, 2014, 12:53:26 PM »

Yes, that is what I want to do.

Our rep told us the 5340 & 5360 model phones will work, but you are suggesting the system may not even be capable of this?

335

MiVoice Office 250/Mitel 5000 / Re: Is there a way to xfer to voicemail

« on: May 07, 2014, 11:42:48 AM »

OK, do I have any options for what I want to accomplish then other than buying new phones?

336

MiVoice Office 250/Mitel 5000 / Re: Is there a way to xfer to voicemail

« on: May 07, 2014, 09:11:11 AM »

Does this apply to incoming calls?

Example 1:
I am in a meeting.  My phone rings.  I press the xfer to vm button.

Example 2:
I am on the phone and a call comes in.  Can I do the same thing or will I just have to wait until the 3-4 rings before vm picks up on its own?

Thanks!

337

MiVoice Office 250/Mitel 5000 / Re: Is there a way to xfer to voicemail

« on: May 06, 2014, 07:02:42 PM »

I will test this first thing tomorrow.
Do I have to create the voice mail app first?  Or is that a system default?

Thank you!

338

MiVoice Office 250/Mitel 5000 / Is there a way to xfer to voicemail

« on: May 06, 2014, 06:11:28 PM »

I have had systems that had buttons to xfer directly to voicemail

We have a mitel 5000 system sand 5320 phones

Any help would be appreciated.