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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: moona on September 25, 2017, 12:15:54 AM

Title: Best way to do a transfer directly to Embedded VM without ringing the extension?
Post by: moona on September 25, 2017, 12:15:54 AM

Hi guys,

I have a very basic call flow where an incoming number rings a Ring group. I want the overflow location of this Ring group to go directly to a users embedded VM box.

How can I program this so that it goes directly to their VM box and does not ring them first?

Title: Re: Best way to do a transfer directly to Embedded VM without ringing the extension?
Post by: sarond on September 25, 2017, 12:53:36 AM

The quick and dirty way that I do this is as follows:

Create a Name Tag Hunt Group with the same DN as the mailbox you want leave a message for prefixed with a * (i.e. for mailbox 1234 create *1234)
Call Fwd or reroute always this hunt group to voicemail

Put this new hunt group number as your overflow position of the ring group.