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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ZuluAlpha on April 10, 2017, 02:25:06 PM

Title: Mute UC360 Ringer
Post by: ZuluAlpha on April 10, 2017, 02:25:06 PM

The subject about sums it up. I have a couple of 360's on really low volume, but is there a setting completely mute the ringer for incoming calls?

Title: Re: Mute UC360 Ringer
Post by: irongladiator on April 17, 2017, 07:24:46 PM

Hi ZuluAlpha,
I poked around a bit and couldn't find a "User" setting in which to mute the ringer. I even looked through the guides a bit to see if you could invoke the DND Feature Access Code, and nope, you cannot. (Though I would think being SIP, the device itself would be the one to say it is on DND) Surprisingly, I never had this question come up.

Thanks,
-Iron

Title: Re: Mute UC360 Ringer
Post by: ralph on April 18, 2017, 07:40:23 AM

I'm assuming you want to mute the ringer only during certain times.
Did you happen to try a "Remote DND" from another phone?

Ralph

Title: Re: Mute UC360 Ringer
Post by: ZuluAlpha on April 18, 2017, 11:06:19 AM

The user has a desk phone and UC360 Conference Phone so I may look in to the DND route via speedcalls on the phone. Thanks for the idea!

Title: Re: Mute UC360 Ringer
Post by: lundah on April 18, 2017, 11:12:38 AM

If both devices are in a personal ring group, just set the UC360 as absent in the PRG and it won't ring.