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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: JasonTL on April 29, 2016, 12:28:46 PM

Title: Intrude Button
Post by: JasonTL on April 29, 2016, 12:28:46 PM

I have had something brought to my attention. I had simply never noticed it before. When calling some of the users and they are busy, I have the option to "Intrude". Others, I do not have this option. Where would I activate or deactivate this option? I have searched and it seems it is the COS for Call Privacy, but I am unsure. I do not want the end users to have the option to intrude on the call. Thanks.

Title: Re: Intrude Button
Post by: ralph on April 29, 2016, 02:22:39 PM

The COS option is call "Executive Busy Override"

Ralph

Title: Re: Intrude Button
Post by: JasonTL on April 29, 2016, 02:46:59 PM

That was it. Thanks a lot Ralph.