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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: bruno.roboredo on March 05, 2016, 12:23:15 PM

Title: Help with billings
Post by: bruno.roboredo on March 05, 2016, 12:23:15 PM

Hi guys, all right?

So, I have some billing tha I cant identify..
they are generated by the same..



Quote

08/25 15:21:30  0000:00:38 T4026   0001 2138616850 8000 6000       S6003           X 8132                 001   2138616850           8000               Y0010484 A                                 
-------
 08/25 15:22:34  0000:00:14 8132    0002 8238                      I 8238           T T4026                001                                                                                                 
--------
 08/25 15:23:57  0000:00:39 8057    **** 8127                      I 8127                                  001                                                       
---------
 08/25 15:24:18  0000:02:25 T4033   0031 P840 845 845                8306                                  001   4130390731           8201               A0010376 A W0015707                           

older::

Quote

10/27 11:31:32  0000:00:40 T4026   0001 9832375450 8001 6000       S6010           X P830                 001   9832375450           8001               M0010614 A                                           
----------------
 10/27 11:31:15  0000:00:58 8187         8187 22325488             A T4003                                 001   18187                                   S0017027 A                                           

Anyone help me?

thx

[]`s

Title: Re: Help with billings
Post by: bruno.roboredo on March 06, 2016, 09:30:02 AM

nobody?

Title: Re: Help with billings
Post by: acejavelin on March 06, 2016, 10:58:02 AM

What is your question exactly?

Have you checked the embedded help in the 3300? It has pretty detailed information on how to read the SMDR entries

Title: Re: Help with billings
Post by: bruno.roboredo on March 07, 2016, 10:20:45 AM

Yes, I checked.

But some billings comes with more characters that default

My question is why that happens and why some billing comes number in end of line and others billings: no.

Title: Re: Help with billings
Post by: lundah on March 07, 2016, 02:33:24 PM

Read the SMDR documentation in the help file. The SMDR data displayed will vary greatly depending on how you have the settings in SMDR Options set.

Title: Re: Help with billings
Post by: bruno.roboredo on March 09, 2016, 02:06:54 PM

Yes, I read.. but

some questions

lines with %, - or + at the begin of the line, what it means?

Example:  [+09/10 11:59:54 0000:32:32 8092 8092 004519724209106 A T4001 001 18092 E0016194 A ]

Title: Re: Help with billings
Post by: lundah on March 09, 2016, 02:15:00 PM

Quote from: bruno.roboredo on March 09, 2016, 02:06:54 PM

Yes, I read.. but

some questions

lines with %, - or + at the begin of the line, what it means?

Example:  [+09/10 11:59:54 0000:32:32 8092 8092 004519724209106 A T4001 001 18092 E0016194 A ]

That's the first thing covered in the documentation. Look up "SMDR - Summary of Fields Tables" in the help file. Those characters indicate long calls. "-" for calls from 5 minutes to 9:59, "%" for 10 minutes to 29:59, and "+" for calls more than 30 min. long.