Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: hack3rcon on November 27, 2020, 10:34:33 AM
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Hello,
I want to create a backup of my MITEL SSD. The system is:
lsblk -f
NAME FSTYPE LABEL UUID FSAVAIL FSUSE% MOUNTPOINT
sdc
├─sdc1
│ vfat /sysro
│ 020C-0000
├─sdc2
│ vfat /db 0257-0000
├─sdc3
│ vfat /vmail
│ 02F6-0000
├─sdc4
│
├─sdc5
│ vfat /sysro
│ 036A-0000
├─sdc6
│ vfat /db 037F-0000
└─sdc7
vfat /unused
03FA-0000
I did:
$ sudo dd if=/dev/sdc of=/home/jason/SSD.dd
234441648+0 records in
234441648+0 records out
120034123776 bytes (120 GB, 112 GiB) copied, 2850.17 s, 42.1 MB/s
$ file SSD.dd
SSD.dd: DOS/MBR boot sector; partition 1 : ID=0x6, active, start-CHS (0x0,1,1), end-CHS (0x8f,254,63), startsector 63, 2313297 sectors; partition 2 : ID=0xb, start-CHS (0x90,0,1), end-CHS (0x3ea,254,63), startsector 2313360, 13799835 sectors; partition 3 : ID=0xc, start-CHS (0x3eb,0,1), end-CHS (0x3ff,254,63), startsector 16113195, 29543535 sectors; partition 4 : ID=0xf, start-CHS (0x3ff,0,1), end-CHS (0x3ff,254,63), startsector 45656730, 188784918 sectors
Then:
# dd if=/home/jason/SSD.dd of=/dev/sdc
But, device not booted. How can I clone it?
Thank you.
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I don't think this method is part of Mitel's best practice, I suggest you make a backup of your system, and in case of failure -> restore your database.
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Unfortunately this won't work. The best way is to either use a Mitel RAID and dual SSD's, or get everything running on one drive, backup, then remove the drive and insert a new one and do a clean install, then restore the database.
To my knowledge you can't clone the drive to another one... And I don't think it is as simple changing the UUID in the bootloader either. I haven't been able to do this with Mitel products since we used to clone floppies for SX-200's back in the day.
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Thank you.
If I just have one SSD drive or my SSD drive failed, then my phone system take down. No solution?
Why MITEL doesn't provide any tool for it?
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Hello,
The MITEL operating system is on this SSD drive or embedded in the switch?
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Mitel does provide a more resilient solution for this, it's their RAID controller and doing backups, a virtual controller, or a second controller.
Honestly, a drive can be replaced in about an hour if a recent backup is available, but they rarely fail... I have been working on the Mitel 3300 since Release 4 (not MCD 4, but since the mid 90's) and rarely see a drive fail, even an old spinning drive, in fact I can only think of one SSD failure I have seen in the last 5 years. In the hundreds of systems I have maintained over the 25 or so years I have worked on these, I doubt I have seen 10 drive failures total, and most that did fail were 10+ years old or had outside conditions effect them.
Invest in a second drive and keep it updated, or if uptime is critical get the RAID kit installed, move to virtual environment, or add a redundant controller because that is how this system was intended to work.
The bootloader is embedded in the controller, the OS and all databases is on the drive.
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Mitel does provide a more resilient solution for this, it's their RAID controller and doing backups, a virtual controller, or a second controller.
Honestly, a drive can be replaced in about an hour if a recent backup is available, but they rarely fail... I have been working on the Mitel 3300 since Release 4 (not MCD 4, but since the mid 90's) and rarely see a drive fail, even an old spinning drive, in fact I can only think of one SSD failure I have seen in the last 5 years. In the hundreds of systems I have maintained over the 25 or so years I have worked on these, I doubt I have seen 10 drive failures total, and most that did fail were 10+ years old or had outside conditions effect them.
Invest in a second drive and keep it updated, or if uptime is critical get the RAID kit installed, move to virtual environment, or add a redundant controller because that is how this system was intended to work.
The bootloader is embedded in the controller, the OS and all databases is on the drive.
Thank you so much.
Is MITEL using a special version of Linux operating system?
Virtual environment? Are you meaning Virtualization? If yes, how?
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Maybe this helps
http://mitelforums.com/forum/index.php?topic=10724.0
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Mitel does provide a more resilient solution for this, it's their RAID controller and doing backups, a virtual controller, or a second controller.
Honestly, a drive can be replaced in about an hour if a recent backup is available, but they rarely fail... I have been working on the Mitel 3300 since Release 4 (not MCD 4, but since the mid 90's) and rarely see a drive fail, even an old spinning drive, in fact I can only think of one SSD failure I have seen in the last 5 years. In the hundreds of systems I have maintained over the 25 or so years I have worked on these, I doubt I have seen 10 drive failures total, and most that did fail were 10+ years old or had outside conditions effect them.
Invest in a second drive and keep it updated, or if uptime is critical get the RAID kit installed, move to virtual environment, or add a redundant controller because that is how this system was intended to work.
The bootloader is embedded in the controller, the OS and all databases is on the drive.
Thank you so much.
Is MITEL using a special version of Linux operating system?
Virtual environment? Are you meaning Virtualization? If yes, how?
If your Mitel is running MiVB 8.x or older, it is a custom OS based on QNX, not Linux at all. As of MiVB 9, the physical controllers run a special version of Linux and the "3300" is a software blade running on that platform. Note the Linux is special because of the architecture, it's not ARM or x86, it's some other custom embedded architecture.
The 3300 can absolutely run as a VM in something like VMware... Once connections are taken into account like analog lines/stations, PRI, etc. You just buy and apply the virtualization license, deploy the OVA in your cluster, then restore the database and adjust programming as necessary for me hardware for physical connections (which may require additional hardware and licensing). That's a very simplified explanation of it.
Sent from my Pixel 4a using Tapatalk
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How can I sure about MiVB? How can I check it?
Thus, MITEL using QNX operating system?
How about CPU? What does "embedded architecture" mean?
Thanks.
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How can I obtain "OVA" file? It just for VMware? How about Xen and Citrix?
Is this scenario possible?
I want to launch a Virtual MITEL system that when my SSD drive failed then my phone system use this Virtualized system.
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How can I obtain "OVA" file? It just for VMware? How about Xen and Citrix?
Is this scenario possible?
I want to launch a Virtual MITEL system that when my SSD drive failed then my phone system use this Virtualized system.
you need to deal with a mitel partner to download Ova for vmware or the files for hyper V
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Embedded Architecture is the processor used... it isn't x86 (Intel/AMD) or ARM, it is something else proprietary. Early controllers used a Motorola 68xxx series CPU, but I don't know what the more modern ones use.
All you need to do to know which OS your Mitel uses is login and look at the software level of your system. Another way would be connected to the same subnet as the controller with a laptop and go to https://{IP of controller}/server-manager and if you get a login page, you are on Linux, if it errors out then you on the custom OS.
Mitel supports VMware and HyperV only. The OVA file would come from your authorized Mitel vendor along with the associated licensing needed. This isn't just a simple install and restore thing, there is a lot more to it than that especially if you want to set it up for resiliency. If you want to move to a virtual environment, I suggest working with your vendor now to migrate from your physical hardware to a virtual platform BEFORE the SSD fails, if it does. As I said, these SSD's seem to last a long time, other than voicemail there isn't a lot of writing that occurs to the drive, and even in a busy system it is far less than a typical user's workstation by a huge margin to the point your will likely see fan or power supply failure occur before an SSD failure in most cases.
This is not something to be taken lightly and you should reach out to your authorized vendor about the RAID setup or moving to a virtual environment. Neither is really a thing that an admin level user can handle in most cases, even someone with advanced Linux and IT skills, it is quite specialized actually.
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Hello,
I back with some new result. The cloned SSD Drive halted in below state:
MITEL SYSTEM ROM R3.1/10 Aug 5 2011 (83 - POWER_ON_RESET)
CCA Number : 56009581 Ra.4
System Model : 00620001 F2500
CPU Model : 8360 R80480021
Reset Config Low : 0804008c
Reset Config High : b4500006
Coherent System Bus Clock (MHz) : 266
CPM Clock (MHz) : 399
Core Clock (MHz) : 533
DDR Clock (MHz) : 133
Local Bus Clock (MHz) : 66
Input Clock (MHz) : 33
Internal Memory Map : f0000000
Main Memory (MB) : 512
Local Memory (MB) : 0
Flash Memory (MB) : 4
MAC Address : 08000f640a40
POST Bypass : 0
Watchdog Bypass : 0
Slot Id : 0
Starting POST...
SDRAM CS1 Data Bit Walk 1................... PASSED
SDRAM CS1 Data Bit Walk 0................... PASSED
SDRAM CS1 Address Walk 1................... PASSED
SDRAM CS1 Address Walk 0................... PASSED
SDRAM CS1 March Test........................ PASSED
Starting vxWorks...
Decompressing FPGA image...615412 bytes decompressed successfully
Programming the FPGA image...OK
FPGA version 0002:6123 loaded
SATA RAID Controller Not Present.
VxWorks System Boot
Copyright 1984-2002 Wind River Systems, Inc.
CPU: Mitel MMC-C PPC83XX F2500
Version: VxWorks5.5.2
BSP version: 3.1/10
Creation date: Aug 5 2011, 18:41:11
Press <SPACE><SPACE><SPACE> to stop auto-boot AFTER countdown starts...
<7><6><5><4><3><2><1><0>
auto-booting...
boot device : ata=0
unit number : 0
processor number : 0
host name : bootHost
file name : /partition1/RTC8260
inet on ethernet (e) : 172.18.6.5:fffffff0
host inet (h) : 192.168.137.10
gateway inet (g) : 172.18.6.14
user (u) : ftp
ftp password (pw) : ftp
flags (f) : 0x0
target name (tn) : MyPhone
other (o) : qefcc
Disk Configuration Started.
Creating block device for controller 0 drive 0... done.
Creating CBIO device for controller 0 drive 0... done.
0KB added to /partition1 partition
free disk space after partition 0 is 0KB
0KB added to /partition2 partition
free disk space after partition 1 is 0KB
0KB added to /partition3 partition
free disk space after partition 2 is 0KB
0KB added to /partition4 partition
free disk space after partition 3 is 0KB
Attaching to partition table for 4 partitions on controller 0 drive 0... done.
Creating Cache Layer for partition 0 (/partition1) on controller 0 drive 0... done.
Creating Cache Layer for partition 1 (/partition2) on controller 0 drive 0... done.
Creating Cache Layer for partition 2 (/partition3) on controller 0 drive 0... done.
Creating Cache Layer for partition 3 (/partition4) on controller 0 drive 0... done.
Creating Dos FS device for partition 0 (/partition1) on controller 0 drive 0... done.
Creating Dos FS device for partition 1 (/partition2) on controller 0 drive 0... done.
Creating Dos FS device for partition 2 (/partition3) on controller 0 drive 0... done.
Creating Dos FS device for partition 3 (/partition4) on controller 0 drive 0... done.
Disk Configuration Complete.
Loading /partition1/RTC8260...66125120
Starting at 0x6857c8...
Any idea?
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Mitel do provide tools to reinstall the OS on to a fresh drive in the controller, but they're not available to the general public. You will need to be a Mitel partner to acquire them.
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Talk to your vendor... Get a copy of the system software that is the same as what you have and the technicians handbook, they should provide them at little or no cost.
Do a backup, shutdown and remove the current drive and install the new one. Do a clean install in your new drive with FixPartition parameter (required on new drive) and then boot and restore database.
Now run on either drive, but remember if you upgrade one, you need to the "backup" drive as well. We had a couple customers doing this but after so many years and learning how quickly we can install and restore to a new disk, they all just stopped or moved to raid or virtual setups.
Sent from my Pixel 4a using Tapatalk
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Talk to your vendor... Get a copy of the system software that is the same as what you have and the technicians handbook, they should provide them at little or no cost.
Do a backup, shutdown and remove the current drive and install the new one. Do a clean install in your new drive with FixPartition parameter (required on new drive) and then boot and restore database.
Now run on either drive, but remember if you upgrade one, you need to the "backup" drive as well. We had a couple customers doing this but after so many years and learning how quickly we can install and restore to a new disk, they all just stopped or moved to raid or virtual setups.
Sent from my Pixel 4a using Tapatalk
Thank you for your opinion.
How can I do a clean install? If I create a backup from current settings and restore it on new system then all of my phone configuration restored?
How can I obtain the ova file for setting up a Virtual environment? Can I email my MITEL license to MITEL and they give it to me?
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How can I do a clean install?
The instructions for a clean install are clearly laid out in the technicians handbook.
If I create a backup from current settings and restore it on new system then all of my phone configuration restored?
Yes, and if you also select messages and call detail, it will be essentially a mirror image of you existing system.
How can I obtain the ova file for setting up a Virtual environment?
You will need to go through your authorized vendor
Can I email my MITEL license to MITEL and they give it to me?
No... They will not respond to you except to tell you to contact your authorized vendor. You must have one, if not, you can talk to another vendor and get your license records migrated over to them. End-users do not control their own software licenses, those are managed by your vendor.
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How can I do a clean install?
The instructions for a clean install are clearly laid out in the technicians handbook.
If I create a backup from current settings and restore it on new system then all of my phone configuration restored?
Yes, and if you also select messages and call detail, it will be essentially a mirror image of you existing system.
How can I obtain the ova file for setting up a Virtual environment?
You will need to go through your authorized vendor
Can I email my MITEL license to MITEL and they give it to me?
No... They will not respond to you except to tell you to contact your authorized vendor. You must have one, if not, you can talk to another vendor and get your license records migrated over to them. End-users do not control their own software licenses, those are managed by your vendor.
How can I obtain the technicians handbook?
I'm not a phone system technician and I want to know:
1- This new installation is kind of backup and not affected old SSD Drive?
2- This new installation doesn't remove any old configuration or...? For example, when you want to install an OS on a PC, then you can remove or format all partitions and...
3- Any video that shows how to install?
Thus, this .ova file is in-person delivery?
-
How can I obtain the technicians handbook?
I'm not a phone system technician and I want to know:
1- This new installation is kind of backup and not affected old SSD Drive?
2- This new installation doesn't remove any old configuration or...? For example, when you want to install an OS on a PC, then you can remove or format all partitions and...
3- Any video that shows how to install?
Thus, this .ova file is in-person delivery?
Maybe I am not being exactly clear here... Most of the things you are talking about require access to Mitel Connect, their support site, which is not available to end users but only to authorized dealers and certified installers.
If you want the technician's handbook, ask your vendor or just Google it, it is out there. Note they are somewhat version specific... A THB for "Release 9" won't completely apply to one for MiVoice Business version 8. Mite has gone through some crazy versioning schemes over the years (Release 2-9, then MCD 4.0 and some oddball version specific changes, up to MiVoice Business 9.1 currently). That said, from MCD 5.0 through MiVB 8.0, things are largely the same, but from 9.0 and beyond it is a totally different animal as they did a complete software rewrite and it uses a different base OS, so you kind of need to have some idea what your looking for.
The "new installation" is just that, a new installation... If you do a backup from the first disk, swap the disk and do a new install, and then restore the database, it is 100% the same thing. You could just shutdown, remove the drive and install the backup drive, and turn the system back on and after it boots up will be in exactly the same state it was when you removed the backup drive initially, the only thing missing would be the changes made since you pulled that drive out. Essentially the only things NOT stored on the hard drive itself are network and IP settings, everything else is on the drive.
Comparing hard drive in a Mitel system isn't really a good correlation to a PC, it is not a "personal computer" but more like an appliance and something that is all encompassing that you don't mess with normally... Better to think of the hard drive in a Mitel as the engine in your new car. If it fails, you get a new one installed and the car is the same as it was before. You can mess with the "engine", but that makes things your responsibility now and, unlike the engine scenario, there isn't much help out there for things.
How your dealer would deliver the actual OVA file to you I can't answer, most do it electronically. Again, this is an OVA appliance, other than the settings, you don't mess with the OS or anything else EXCEPT the documented interfaces. Messing around "under the hood" is discouraged, but it's your baby... Just don't expect to get much assistance, not because we don't want to but because no one does it.
Your Mitel isn't a PC, and although some aspects are similar it does not follow the same rules as your Windows or Linux desktop PC, it is a very specialized device. I am not saying you can't hack away at it, but your likely not going to find a ton of support here for it. No one does this as the Mitel is a package, it is intended as an enterprise grade solution and any messing with it can and will break that and there is ZERO support except going back to stock.
Mitel runs on a dealer/vendor based system... Mitel does not deal with (most) end-users directly at all, it's products and information and closed and proprietary and not "open" in any way and even technical documentation is only available to dealers and certified installers.
My advice to you is to make monthly backups, or after major changes, and engage your vendor for some of these things. I am not trying to discourage you from experimenting and discovering things, but tread very carefully in a production environment... One mistake could cause hours or even days of downtime. I am just saying to be careful and remember this is not a toy.
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How can I obtain the technicians handbook?
I'm not a phone system technician and I want to know:
1- This new installation is kind of backup and not affected old SSD Drive?
2- This new installation doesn't remove any old configuration or...? For example, when you want to install an OS on a PC, then you can remove or format all partitions and...
3- Any video that shows how to install?
Thus, this .ova file is in-person delivery?
Maybe I am not being exactly clear here... Most of the things you are talking about require access to Mitel Connect, their support site, which is not available to end users but only to authorized dealers and certified installers.
If you want the technician's handbook, ask your vendor or just Google it, it is out there. Note they are somewhat version specific... A THB for "Release 9" won't completely apply to one for MiVoice Business version 8. Mite has gone through some crazy versioning schemes over the years (Release 2-9, then MCD 4.0 and some oddball version specific changes, up to MiVoice Business 9.1 currently). That said, from MCD 5.0 through MiVB 8.0, things are largely the same, but from 9.0 and beyond it is a totally different animal as they did a complete software rewrite and it uses a different base OS, so you kind of need to have some idea what your looking for.
The "new installation" is just that, a new installation... If you do a backup from the first disk, swap the disk and do a new install, and then restore the database, it is 100% the same thing. You could just shutdown, remove the drive and install the backup drive, and turn the system back on and after it boots up will be in exactly the same state it was when you removed the backup drive initially, the only thing missing would be the changes made since you pulled that drive out. Essentially the only things NOT stored on the hard drive itself are network and IP settings, everything else is on the drive.
Comparing hard drive in a Mitel system isn't really a good correlation to a PC, it is not a "personal computer" but more like an appliance and something that is all encompassing that you don't mess with normally... Better to think of the hard drive in a Mitel as the engine in your new car. If it fails, you get a new one installed and the car is the same as it was before. You can mess with the "engine", but that makes things your responsibility now and, unlike the engine scenario, there isn't much help out there for things.
How your dealer would deliver the actual OVA file to you I can't answer, most do it electronically. Again, this is an OVA appliance, other than the settings, you don't mess with the OS or anything else EXCEPT the documented interfaces. Messing around "under the hood" is discouraged, but it's your baby... Just don't expect to get much assistance, not because we don't want to but because no one does it.
Your Mitel isn't a PC, and although some aspects are similar it does not follow the same rules as your Windows or Linux desktop PC, it is a very specialized device. I am not saying you can't hack away at it, but your likely not going to find a ton of support here for it. No one does this as the Mitel is a package, it is intended as an enterprise grade solution and any messing with it can and will break that and there is ZERO support except going back to stock.
Mitel runs on a dealer/vendor based system... Mitel does not deal with (most) end-users directly at all, it's products and information and closed and proprietary and not "open" in any way and even technical documentation is only available to dealers and certified installers.
My advice to you is to make monthly backups, or after major changes, and engage your vendor for some of these things. I am not trying to discourage you from experimenting and discovering things, but tread very carefully in a production environment... One mistake could cause hours or even days of downtime. I am just saying to be careful and remember this is not a toy.
Thank you.
When I plug a raw SSD Drive to my device, then installation started automatically? Or I need the OS .iso file?
What is your solution for network and IP settings?
-
How can I obtain the technicians handbook?
I'm not a phone system technician and I want to know:
1- This new installation is kind of backup and not affected old SSD Drive?
2- This new installation doesn't remove any old configuration or...? For example, when you want to install an OS on a PC, then you can remove or format all partitions and...
3- Any video that shows how to install?
Thus, this .ova file is in-person delivery?
Maybe I am not being exactly clear here... Most of the things you are talking about require access to Mitel Connect, their support site, which is not available to end users but only to authorized dealers and certified installers.
If you want the technician's handbook, ask your vendor or just Google it, it is out there. Note they are somewhat version specific... A THB for "Release 9" won't completely apply to one for MiVoice Business version 8. Mite has gone through some crazy versioning schemes over the years (Release 2-9, then MCD 4.0 and some oddball version specific changes, up to MiVoice Business 9.1 currently). That said, from MCD 5.0 through MiVB 8.0, things are largely the same, but from 9.0 and beyond it is a totally different animal as they did a complete software rewrite and it uses a different base OS, so you kind of need to have some idea what your looking for.
The "new installation" is just that, a new installation... If you do a backup from the first disk, swap the disk and do a new install, and then restore the database, it is 100% the same thing. You could just shutdown, remove the drive and install the backup drive, and turn the system back on and after it boots up will be in exactly the same state it was when you removed the backup drive initially, the only thing missing would be the changes made since you pulled that drive out. Essentially the only things NOT stored on the hard drive itself are network and IP settings, everything else is on the drive.
Comparing hard drive in a Mitel system isn't really a good correlation to a PC, it is not a "personal computer" but more like an appliance and something that is all encompassing that you don't mess with normally... Better to think of the hard drive in a Mitel as the engine in your new car. If it fails, you get a new one installed and the car is the same as it was before. You can mess with the "engine", but that makes things your responsibility now and, unlike the engine scenario, there isn't much help out there for things.
How your dealer would deliver the actual OVA file to you I can't answer, most do it electronically. Again, this is an OVA appliance, other than the settings, you don't mess with the OS or anything else EXCEPT the documented interfaces. Messing around "under the hood" is discouraged, but it's your baby... Just don't expect to get much assistance, not because we don't want to but because no one does it.
Your Mitel isn't a PC, and although some aspects are similar it does not follow the same rules as your Windows or Linux desktop PC, it is a very specialized device. I am not saying you can't hack away at it, but your likely not going to find a ton of support here for it. No one does this as the Mitel is a package, it is intended as an enterprise grade solution and any messing with it can and will break that and there is ZERO support except going back to stock.
Mitel runs on a dealer/vendor based system... Mitel does not deal with (most) end-users directly at all, it's products and information and closed and proprietary and not "open" in any way and even technical documentation is only available to dealers and certified installers.
My advice to you is to make monthly backups, or after major changes, and engage your vendor for some of these things. I am not trying to discourage you from experimenting and discovering things, but tread very carefully in a production environment... One mistake could cause hours or even days of downtime. I am just saying to be careful and remember this is not a toy.
Thank you.
When I plug a raw SSD Drive to my device, then installation started automatically? Or I need the OS .iso file?
What is your solution for network and IP settings?
None of those... You need an rs232 connection, the system software files, an FTP server, an understanding of VX works software installation via FTP on Mitel and a lot of patience.
This requires changing boot line parameters similar but not the same as a Linux installation, this is done in the VX works shell.
if you have never done this before, you should really get your vendor involved, doing something incorrectly could literally render the system unbootable regardless of the hard drive. The VX works shell can be extremely dangerous if you don't understand what you're doing
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Any idea?
Sure, I have an idea what is happening but I am not sure how it helps... RTC8260 is essentially the boot image (think initial RAM disk, like initrd/initramfs type of system, but proprietary) that takes over after the initial boot code from VXworks gets the system going. It is loading into RAM (@0x6857c8 address) and is not executing properly, stalling the system out. After the "Starting at xxxxx" statement, there is a usually a pause that seems longer than it should be, and it starts loading other files and services from the disk into memory. Something in your cloning process did not happen properly.
If this was a running system and it happening in service, this would be a hard stop condition and usually indicates drive corruption. If this was a customer system and on a version prior to 9.0, I would likely consider doing a reload of the OS and restoring a backup, and if this was not the first time this had occurred, I would probably replace the drive as well.
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We aren't posting these scary replies just because we're the High Priests of Mitelhood and we don't want you learning our knowledge, it really is arcane and complex. You don't have the proprietary tools available to you and you will struggle to license the system and restore a backup. You aren't going to be able acquire the above from a forum thread.
I don't like to be defeatist, but you either need to pay a Mitel partner to fix it for you, or you need to replace the phone system with something that can be managed by someone with more general IT skills.
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VxWorks version is 5.5.2.
I don't know why MITEL has hidden anything. Software, Tools and...!!!!
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VxWorks version is 5.5.2.
I don't know why MITEL has hidden anything. Software, Tools and...!!!!
Mitel software is closed and proprietary... Their policies, and many other companies, are only certified/trained people who have agreed to their T&C essentially are the only ones with access to this. Consumers are purchasing a service, not just hardware, software, and licensing codes.
Not everything is open source, nor should it be. Early on in the internet even posting documentation could get you in trouble with Mitel and other companies.
Sent from my Pixel 4a using Tapatalk
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VXworks is Windriver as is the Linux version now I believe. I don't think Mitel makes changes to this OS. Might research on how it works, but for me I would say get the raid controller or put the software on 2 drives and do a backup and restore with a periodic swap. Yes this will have some down time.