Messages

16

SIP On Mitel / Re: International SIP Breakouts

« on: August 07, 2017, 08:46:59 AM »

Hi ZuluAlpha,

Yeah, it's the network - the number can't be called from any UK mobiles either. I've also tried on our controller as my calls are unrestricted and they don't connect either.

We got the users to test with their French mobiles and that connected fine. It's not all numbers that they have trouble with - it seems to just be premium rate numbers.

Jordan

17

SIP On Mitel / International SIP Breakouts

« on: August 07, 2017, 06:51:41 AM »

Hi everyone,

I have a customer based in the UK with offices around the world. We have just migrated their Paris office across to using the UK controller and have found that they are unable to dial some numbers in Paris which are restricted to being called from the French PSTN only. As they are essentially making an international call from the UK, the calls are being rejected.

Does anyone know of any SIP providers which breakout onto international PSTN networks? We may have a need to do a similar thing for the Netherlands, Canada, and the US in the future so we are looking for a single provider who has breakouts around the world.

Thanks,
Jordan