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Mitel Forums => Mitel Software Applications => Topic started by: 619Tech on May 26, 2023, 10:52:59 AM

Title: Reset NuPoint Port via VCCS/VMEM0
Post by: 619Tech on May 26, 2023, 10:52:59 AM

Having the same issue described in this old thread: https://mitelforums.com/forum/index.php?topic=5349.0  Killing the MiTAI monitor did not work, and I do not know the method to "do the same process on the vmemo task". Looks like that worked in the other thread: "killing the vmemo process for that line resolved my issue". My port is stuck "o", and I see an HPLAY:ERROR when I call it.

I have an upcoming maintenance involving a reboot in a couple of weeks, which should resolve this. But I would I would like to understand how to kill the vmemp process on port/channel 22

Title: Re: Reset NuPoint Port via VCCS/VMEM0
Post by: lundah on May 26, 2023, 11:48:25 AM

I don't know of a way to do it from VCCS, only the shell prompt. Do a "ps -ef |grep vmemo", find the pid/process number for the port you need to bounce, then do a "kill -9 [pid]" on it.

Title: Re: Reset NuPoint Port via VCCS/VMEM0
Post by: 619Tech on May 26, 2023, 07:32:08 PM

@lundah That worked like a champ, Thank You!