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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: JeffonJohnsIsland on October 16, 2023, 06:19:18 PM

Title: Mitel database error on starting, my fix.
Post by: JeffonJohnsIsland on October 16, 2023, 06:19:18 PM

I had Mitel SA&D installed and working on a Win 10 laptop.  After I installed MS Office 365 as local app on the laptop, Mitel SA&D stopped working, with the database error message.  Very frustrating.

I was able to fix the error by uninstalling O365, Mitel SA&D, and Office 2010 Access, rebooting, reinstalling Mitel SA&D.  I did have to uninstall and reinstall a couple of times.  When installing MS Office 2010 Access as part of Mitel SA&D, it did hang and wouldn't finish installing even when I waited fifteen minutes. 

I haven't reinstalled MS O365.  I wouldn't bet a penny Mitel SA&D would work If I reinstalled MS O365. 

YMMV.

Jeff

Title: Re: Mitel database error on starting, my fix.
Post by: Tech Electronics on October 17, 2023, 04:46:46 PM

JeffonJohnsIsland,

Here is what I had to do recently.

1. Install O365 applications.
2. Install 6.3 SP4 SA&D 64-bit software.
3. Install 6.3 SP7 SA&D 64-bit software.
4. Install DB Plugins as needed.

Hope that helps.

Thanks,

TE