Topics

1

Mitel MiVoice Business/MCD/3300 / SIP REFER w/ Exchange UM

« on: April 23, 2012, 01:57:55 PM »

Hello,

I am trying to forward a call using using SIP REFER but am getting a 603 error message.

I do this when an incoming fax is sent to our Exchange UM server.

The exchange server then sends back a SIP REFER message to the ICP3300 to send the call to our SIP Fax Server.

However the 3300 responds with a 603 Decline failure message.

I have attached a packet trace of the entire conversation.

Any help on getting the 3300 to forward this call would be appreciated.

Nick

2

Mitel MiVoice Business/MCD/3300 / UM Exchange integration problem

« on: April 29, 2011, 05:10:37 PM »

Hello,

I have Exchange 2010 configured as voicemail but am having a problem.

Currently running:
Release 4.0 SP2
Active load 10.0.2.8

The problem occurs when someone sets there phone to DND, or forwards it to voicemail, or to an external phone number.
When they do that and an outside caller calls the exchange autoattendant and dials thier extension the call is immediatly disconnected.

I have tried using the SIP Peer Profile in Mitel TechGuide "Configure MCD 4.0 UR3 for use with Microsoft Exchange 2010" (SIP CoE 10-4940-00117).
See Attachment for that profile.

I have also tried to use SIP Profile from brantn's post in thread "UM Exchange integration question"

Here is my current Profile:

SIP Peer Profile Label:    Exchange   
Network Element:    Exchange   
 
Local Account Information
  Registration User Name:       
  Address Type:    FQDN: fqdn.domain.local   
 
 
Call Routing and Administration Options
  Interconnect Restriction:    1   
  Maximum Simultaneous Calls:    8   
  Outbound Proxy Server:       
  SMDR Tag:    0   
  Trunk Service:    21   
  Zone:    1   
  Alternate Destination Domain Enabled:    No   
  Alternate Destination Domain FQDN or IP Address:       
  Enable Special Re-invite Collision Handling:    No   
  Private SIP Trunk:    No   
  Route Call Using To Header:    No   
 
 
Calling Line ID Options
  Default CPN:       
  CPN Restriction:    No   
  Public Calling Party Number Passthrough:    No   
  Use Diverting Party Number as Calling Party Number:    No   
 
 
Authentication Options
  User Name:       
  Password:    *******     
  Confirm Password:    *******     
  Authentication Option for Incoming Calls:    No Authentication   
 
 
SDP Options
  Allow Peer To Use Multiple Active M-Lines:    No   
  Enable Mitel Proprietary SDP:    Yes   
  Force sending SDP in initial Invite message:    No   
  Force sending SDP in initial Invite - Early Answer:    Yes   
  NAT Keepalive:    Yes   
  Prevent the Use of IP Address 0.0.0.0 in SDP Messages:    Yes   
  Renegotiate SDP To Enforce Symmetric Codec:    No   
  Repeat SDP Answer If Duplicate Offer Is Received:    No   
  RTP Packetization Rate Override:    No   
  RTP Packetization Rate:    20ms   
  Special handling of Offers in 2XX responses (INVITE):    No   
  Suppress Use of SDP Inactive Media Streams:    No   
 
 
Signaling and Header Manipulation Options
  Session Timer:    0   
  Build Contact Using Request URI Address:    No   
  Disable Reliable Provisional Responses:    Yes   
  Enable sending '+' for E.164 numbers:    No   
  Ignore Incoming Loose Routing Indication:    No   
  Use P-Asserted Identity Header:    No   
  Use P-Preferred Identity Header:    No   
  Use Restricted Character Set For Authentication:    No   
  Use To Address in From Header on Outgoing Calls:    No   
 

Can anyone help me?

Thanks
Nick