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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: APM on February 21, 2014, 12:05:02 PM

Title: Application or handset to remotely access 3300
Post by: APM on February 21, 2014, 12:05:02 PM

Hi guys,

Hopefully a straight forward yes/no answer.

I've inherited the 3300 systems at my workplace and wasn't employed here at the time the controllers were sold/installed.  The business owner is under the impression that either by way of a special handset or a PC application it is possible to remotely connect into the 3300 controllers and effectively work remotely making and receiving calls.

Ignoring the networking side of things (VPN, firewall config, bandwidth etc) is this possible or is it a load of BS?

Thanks in advance!

Title: Re: Application or handset to remotely access 3300
Post by: x-man on February 21, 2014, 12:47:06 PM

Yes.

Title: Re: Application or handset to remotely access 3300
Post by: Mattmayn on February 21, 2014, 02:18:54 PM

The application is Mitel Border Gateway.

Title: Re: Application or handset to remotely access 3300
Post by: APM on February 21, 2014, 02:56:58 PM

Quote from: Mattmayn on February 21, 2014, 02:18:54 PM

The application is Mitel Border Gateway.

Thanks for the info, much appreciated.

Title: Re: Application or handset to remotely access 3300
Post by: ralph on February 21, 2014, 03:24:52 PM

BTW, the MBG is one of the best features available on the Mitel.  It makes it real easy to have a phone in a home office or remote office.

Ralph

Title: Re: Application or handset to remotely access 3300
Post by: LoopyLou on February 22, 2014, 05:46:04 PM

There would also be the option of running a phone across a VPN but the MBG supporting phones in teleworker mode is the best option.