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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Bobbley on January 27, 2023, 09:30:36 AM

Title: Voicemail - option missing to record an out of hours message
Post by: Bobbley on January 27, 2023, 09:30:36 AM

Hi all,

Probably something really silly I've missed, but some of my mailboxes allow the users to record an out of hours message in option 8 option 4, some then get 1 to record message for in hours and 2 for out of hours, others don't get the choice...

I guess this is a mailbox setting, but I can't find the ****** thing !!!

Any help greatly appreciated

R.

Title: Re: Voicemail - option missing to record an out of hours message
Post by: ZuluAlpha on January 27, 2023, 10:20:03 AM

Bobbley are you on integrated VM or NuPoint.

Title: Re: Voicemail - option missing to record an out of hours message
Post by: Bobbley on January 30, 2023, 05:47:44 AM

Integrated voicemail

Title: Re: Voicemail - option missing to record an out of hours message
Post by: sunspark on February 02, 2023, 05:54:05 AM

same COS ?

Title: Re: Voicemail - option missing to record an out of hours message
Post by: Bobbley on February 03, 2023, 06:51:06 AM

One is a HG and menu node
The other is an RG and extension mailbox

so, no COS programmed...

Should RGs & HGs both get the out of hours option ?

B.