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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jdfoxmicro on August 11, 2020, 08:39:28 PM

Title: Hostname for SMTP Server on Mitel 3300
Post by: jdfoxmicro on August 11, 2020, 08:39:28 PM
Even with the latest software, in System Options, Email Server, the system seems only to work with an IP address. If you type a host name, the 3300 accepts it, but when you try to have the 3300 send an e-mail, you get this in the Software Log:

Invalid SMTP server hostname. Please try again with a valid email server.

I noticed it only showed the part of the hostname.  That is, if my mail server is mail.domain.net, it says "Invalid SMTP server mail.domain."  So I thought maybe it was just bad parsing, and I set up a CNAME in my local DNS zone, smtp.mitel and tried that, but it didn't work. I entered it with and without the trailing dot.

I tried a single host name, counting on the system to use its default domain name setting.  That also didn't work.

Anyone know how to work around this?  It's clearly a fault in the system, and I'm surprised it hasn't been fixed yet.  No one should be entering IP addresses for e-mail servers.

Jeffrey Fox