Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: lundah on September 05, 2018, 11:43:37 AM
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Scheduled to be released 9/7/18. Update training is up on the Mitel training site. Lots of new stuff. New controller model, 1GB RAM required in hardware based controllers, controller operating system is changing from VxWorks to Mitel Linux. Lots of older hardware and phones are no longer supported.
Best new feature in my opinion is the ability to finally whitelist/blacklist calls based on the incoming CPN.
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Do I understand is correctly that the CX(i) and MXe II controllers will not be upgradeable to MiVB 9.0?
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Unfortunately answer to my previous question is Yes :-(
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I'm pretty excited about the blacklist also.
Anybody have a link to official release notes? I'm really curious about what models they're dropping (I read rumors they were killing the 52xx line), and whether they're actually breaking compatibility, or just no longer recommending them.
Either way, we probably won't upgrade until there's a service pack or two out there.
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I'm also curious about RAM upgrades. We've got 3 physical controllers, and they're all MXe III. Two fo them already have 1GB of RAM, but one of them is lower traffic and only has 512. Wondering if I can buy a memory module or have to replace the whole chassis.
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From the MiVB 9.0 update training document:
The following hardware components are obsolete and do not work on MiVoice Business release 9.0:
Obsolete controllers
• MXe
• MXe II
• CX
• CXi
• LX
Obsolete sets
• 5001 IP phone
• 5005 IP phone
• 5010 IP phone
• 5020 IP phone
• 5140 IP phone
• 5201 IP phone
• 5205 IP phone
• 5207 IP phone
• 5215 IP phone Dual Mode
• 5215 IP phone
• 5220 IP phone Dual Mode
• 5220 IP phone
• 5230 IP phone
• 5240 IP phone
• 5401 IP
• 5550 IP Console
• 6600 Your Assistant Pro
• App Server
• SS4001
• SS401
• SuperConsole 1000
• SS4015
• SS4025
• SS410
• SS4125
• SS4250
• SS420
• SS430
Mitel issued a revised support statement for the 5200 series sets under bulletin PB20170185. This bulletin clarified that, whilst we expect the phones will operate as normal, the 5200 sets will not have the normal support level. Specifically, this means that, should issues arise after the upgrade to release 9.0, Mitel reserves the right to not fix specific issues isolated to the 5200 series sets operation. In effect, this is a very similar position as Mitel undertook on the Peripheral Node as we transitioned away from the older technology to the newer product variants.
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That's great news!
We've got 15 of the 5201's in service as IP housephones, but they've never been great, and the 5304 is not a bad option.
What I was worried about was the 5224, of which I've got 70 or so in service, including several with conference sidecars and saucers.
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Wondering if I can buy a memory module or have to replace the whole chassis.
I think , this is the part number for the memory upgrade:
50006727 - MXe III & CX/i II , 1GB RAM Mod Upgrade
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Scheduled to be released 9/7/18
After 10 days and still not available for download?
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Scheduled to be released 9/7/18
After 10 days and still not available for download?
Nope... Nothing yet, but the training on LMS has been up, finished it last week.
Must have been more complications than expected.
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the documentation is now up in edocs
making some interesting reading
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I guess this is Mitel phasing out ISDN as well as you have to purchase a new server for that (unless i am reading it wrong?)
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MXe III is still supported so ISDN should be fine, no ?
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I guess this is Mitel phasing out ISDN as well as you have to purchase a new server for that (unless i am reading it wrong?)
Not at all. MXeIII and CX(i)II are still supported provided they have correct HDD sizes and 1GB Memory module. These are FRU.
The EX (new controller) will also have support for ISDN and FXS and FXO - hardly dying ;)
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Anybody else have a test bench system they have to upgrade in order to test 9.0 before deploying it customers? I do... my old MXe (original) on the bench just isn't going to cut it I guess.
Called Mitel Sales Engineering, no hardware only demo kit... so regular dealer cost.
Called a couple refurb houses I deal with (PC Liquidators and American Telebrokers), but the cheapest refurb MXe III bare chassis could find was just under $700 (so I could reuse my SysID chip from the MXe and save a little headache since the last time I changed the SysID on a demo system it somehow became a Production system in AMC and that took like 2 weeks and an act of the Mitel AMC gods to fix)... Took a chance and went to eBay and found a MXe III with a dual T1/E1 module, dual power supplies, and a raid system with dual 160GB drives for $295 with free shipping in "pulled from working environment" condition. Should be here next week.
Now to order that 1GB RAM upgrade module...
EDIT: Seems our vendor is out of stock of the 1GB upgrade module... Anyone know the exact specs to get one from Crucial or some other memory supplier? Seems to me it is a SODIMM ECC module of some kind.
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The new EX controllers dont support ASUs (you can get an analogue card with 4 extensions)
I swear peoples reluctance to let go of their faxes is going to do me in
Were I am now is not an issue, but my previous roll had 22 faxes in 1 building (of 800 people) where none wanted to let go of their faxes or move to a fax2email solution
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Anybody else have a test bench system they have to upgrade in order to test 9.0 before deploying it customers? I do... my old MXe (original) on the bench just isn't going to cut it I guess.
We also have few CX and MXe II controllers on the stock that we can actually throw way :-(
Called Mitel Sales Engineering, no hardware only demo kit... so regular dealer cost.
I asked Mitel to convert our HW demo kit to virtual (like is possible with non demo kits), but the answer was that it was not possible.
Why don't you get refurb CX II on ebay? They are even cheaper than MXe III.
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We also have few CX and MXe II controllers on the stock that we can actually throw way :-(
I asked Mitel to convert our HW demo kit to virtual (like is possible with non demo kits), but the answer was that it was not possible.
Why don't you get refurb CX II on ebay? They are even cheaper than MXe III.
Honestly, it isn't just about the money... laziness as well. I don't think an MXe database will restore to a CX II with four PRI's (two dual T1/E1 modules, one from telco, three to other systems, it's our test bench "CO") and I don't want to reprogram dozens of phones for sales people's demo kits. Backup the MXe, swap a few hardware modules around, and restore to the new MXe III and should be good.
Considered moving ours to virtual as well, but got the same info from SE... Plus need access to the physical ports.
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The new EX controllers dont support ASUs (you can get an analogue card with 4 extensions)
I swear peoples reluctance to let go of their faxes is going to do me in
Were I am now is not an issue, but my previous roll had 22 faxes in 1 building (of 800 people) where none wanted to let go of their faxes or move to a fax2email solution
Aren't the "new" EX controllers really just repurposed Aastra controllers so they have some limitations of that hardware? (I don't know, but that was the impression I got)
Yeah, faxes are a nightmare... about 10% of my job is Mitel anymore, and 90% is our hosted Broadsoft platform... So I deal with this daily.
People just will not let go of faxing and sales people are the worst and just keep reinforcing there use... "But they have to have a physical fax line, virtual is too difficult for people to use and emailing attachments is too time consuming" Seriously?!?! If you use email even once in a while, you can send an attachment... And who uses it "once in a while"? Most people I know get dozens to hundreds of emails a day. (Sorry, got ranting there... this is a common discussion we have in our office of why people keep using dead technology)
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Scheduled to be released 9/7/18
After 10 days and still not available for download?
From what I can tell, it looks like the release has been pushed out to October, same time as new releases for a couple other platforms.
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I think the EX is an Aastra platform. From what I've seen the MCD runs as a vm in it, and talks back to the host cards via sip
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I know the migration won't support older controllers, but I was wondering if you had the ram in the older whether an image of an upgrded drive would run. Perhaps using a sata to ide adapter to get this on the drive initially.
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Seems our vendor is out of stock of the 1GB upgrade module...
I checked the availability of the part #50006727 MXE III & CX/I II , 1GB RAM MOD UPGRADE and there are lots on the stock (in UK).
I know the migration won't support older controllers, but I was wondering if you had the ram in the older whether an image of an upgrded drive would run. Perhaps using a sata to ide adapter to get this on the drive initially.
I think the problem here is that the older controllers probably do not support more than 512 MB RAM. You may also try to use some disk imaging tool to copy the disk from a SATA to a PATA drive.
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Seems our vendor is out of stock of the 1GB upgrade module...
I checked the availability of the part #50006727 MXE III & CX/I II , 1GB RAM MOD UPGRADE and there are lots on the stock (in UK).
I know the migration won't support older controllers, but I was wondering if you had the ram in the older whether an image of an upgrded drive would run. Perhaps using a sata to ide adapter to get this on the drive initially.
I think the problem here is that the older controllers probably do not support more than 512 MB RAM. You may also try to use some disk imaging tool to copy the disk from a SATA to a PATA drive.
I actually ordered an equivalent one by Crucial from Amazon... $17... I'll report back if anyone is interested if it works. The actual Hynix branded one that Mitel says is $300USD MSRP is $7 on Amazon but I couldn't get it with Prime shipping. It looks like it's a standard 1GB DD2-667 (PC-5300) unbuffered non-ECC SODIMM ram module like old laptops used.
I am guessing the old controller won't work because of RAM limitation as well... Plus 9.0 is a purely Linux based deployment, may be kernel module issues with the old hardware, plus I believe the MXe III/CX II had a newer generation and faster processor than the older hardware.
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ace, if you could report back about the RAM that would be great ;D
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ace, if you could report back about the RAM that would be great ;D
Follow this post: http://mitelforums.com/forum/index.php?topic=11431.0
The memory thing is different than 9.0 stuff, so I made a new thread... My controller and RAM should be in tomorrow, plus I found a Hynix 1GB DDR2-800 at home from an old laptop. If I get a chance I may order a 2GB module just to see if it works (it's like $13 on Amazon) as well.
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From what I can tell, it looks like the release has been pushed out to October, same time as new releases for a couple other platforms.
Mitel is delighted to announce to announce MiVoice Business R9 is now GA. For more information on release 9 please read the MiVoice Business R9 bulletin (PB2018Aug1G)
Date: 20th September 2018
Product Bulletin: PB2018Aug1G
Language: English
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When I first looked at the generic, it was around the time that they were shipping new units with the 1GB. FWIW, the 512 generic worked on the bench without issue. I also don't think there would be any issue installing one in an older system.
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Has anyone been able to actually migrate to 9.0? I have been trying to do my demo system for two days and it keeps failing with a "Failed to verify software load." error... Opened a ticket with Mitel, but haven't really gotten anywhere with them yet.
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Has anyone been able to actually migrate to 9.0? I have been trying to do my demo system for two days and it keeps failing with a "Failed to verify software load." error... Opened a ticket with Mitel, but haven't really gotten anywhere with them yet.
Well, my migration is proceeding now... Although it wasn't clear in the documentation, it seems you must specify the repository directory as the directory hosting the folders extracted from the zip.
If the file is MiVB_ppc_image_9.0.0.184.zip and you extract it to C:\MiVB_SW it creates a directory of C:\MiVB_SW\9.0.0.184 and a bunch of sub-directories, but in the migration tool you must point it to "C:\MiVB_SW" and not "C:\MiVB_SW\9.0.0.184" or it will fail.
Took almost 3 days of working with Mitel to figure that out... hopefully it saves someone a headache later. :)
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I have a VMware prod lab system that I will be upgrading soon. Bit of red tape to navigate on getting a new ova deployed, but I will let you know when I get that going.
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So upgraded my demo system... Smaller MXe III with E2T, setup with full blown MiCollab, about 15 programmed phones (mix of 6900 and 5300 series), and a PRI. Pretty small setup, but it still took almost two hours:
**************************************************************
Overall Configuration Complete - Elapsed Time: 01:38:45
**************************************************************
But everything is up and running as it was... Time to play around a bit now
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From the MiVB 9.0 update training document:
The following hardware components are obsolete and do not work on MiVoice Business release 9.0:
Obsolete controllers
• MXe
• MXe II
• CX
• CXi
• LX
Obsolete sets
• 5001 IP phone
• 5005 IP phone
• 5010 IP phone
• 5020 IP phone
• 5140 IP phone
• 5201 IP phone
• 5205 IP phone
• 5207 IP phone
• 5215 IP phone Dual Mode
• 5215 IP phone
• 5220 IP phone Dual Mode
• 5220 IP phone
• 5230 IP phone
• 5240 IP phone
• 5401 IP
• 5550 IP Console
• 6600 Your Assistant Pro
• App Server
• SS4001
• SS401
• SuperConsole 1000
• SS4015
• SS4025
• SS410
• SS4125
• SS4250
• SS420
• SS430
Mitel issued a revised support statement for the 5200 series sets under bulletin PB20170185. This bulletin clarified that, whilst we expect the phones will operate as normal, the 5200 sets will not have the normal support level. Specifically, this means that, should issues arise after the upgrade to release 9.0, Mitel reserves the right to not fix specific issues isolated to the 5200 series sets operation. In effect, this is a very similar position as Mitel undertook on the Peripheral Node as we transitioned away from the older technology to the newer product variants.
... so does this mean we can no longer install and use the 5485 Paging Unit? It needs to boot up as a 5010 handset?
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... so does this mean we can no longer install and use the 5485 Paging Unit? It needs to boot up as a 5010 handset?
The 5485 should work find, it doesn't pull firmware from the controller., like the 5020 or 5240 sets of NuPoint.. But remember it does require the "old" DHCP options of 128+, and setting those up in the "new" Server-Manager is troublesome.
That said, I have yet to test it.