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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: chris_s on November 08, 2017, 04:44:27 PM

Title: how to set up an extension that exists ONLY to forward to an external line
Post by: chris_s on November 08, 2017, 04:44:27 PM

Hello,

I have a 3300 and I'm trying to set up a mobile user without having to use an IP phone license. I also have a MAS server and MBG, for what it's worth


I'd like to be able to call an extension from my mitel phone (ie 123) and have that forward to a 10 digit external number. I'd also like extension 123 to show up on my MiCollab reception console to make forwarding calls easier for receptionist.

Is this possible? I could create an IP phone, set up call forward always, then just remove the device. But then I'd still need to purchase an IP phone license for it

thanks!

Title: Re: how to set up an extension that exists ONLY to forward to an external line
Post by: acejavelin on November 08, 2017, 11:08:11 PM

Why not just use a System Speed Call? You can add it manually in MiCollab Console...

Otherwise, you could program an unused analog port and forward it, but other than that you will need an User License for any IP device (you can't forward an IP Device Only).

Title: Re: how to set up an extension that exists ONLY to forward to an external line
Post by: johnp on November 09, 2017, 05:24:53 AM

It could be a trusted set I believe

Title: Re: how to set up an extension that exists ONLY to forward to an external line
Post by: chris_s on November 09, 2017, 01:47:27 PM

Quote from: acejavelin on November 08, 2017, 11:08:11 PM

Why not just use a System Speed Call? You can add it manually in MiCollab Console...

this seems to do exactly what I'm looking for!

I've set it up for myself and am going to try it out for a while before I start rolling it out to the users