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Topics - johnp

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31
Mitel MiVoice Business/MCD/3300 / Difference between 3300 and 200
« on: May 30, 2016, 03:25:30 PM »
I think I posted in the past that I thought that the hardware was the same in regards to CX, CXi and 3300mx. I was told that these potentially are different.

I just got a 3300 CXi for parts. I came with v9 software. I flashed back and forth between 200 and 3300 several times. My thinking is to make sure all is flashed to proper settings, as this looks like it works.

YMMV, just letting you know what I see on the bench.

32
Mitel MiVoice Business/MCD/3300 / Sip trunk registration and proxy
« on: April 19, 2016, 09:22:30 PM »
For anyone who might know, my question would be does the registration go through the proxy if it is set in the peer profile? My belief would be that it doesn't and the proxy only handles media anchoring.

If anyone has an answer, that would be appreciated.

33
Mitel Software Applications / Speech Auto Attendant
« on: December 30, 2015, 10:02:11 PM »
As my question isn't about any Mitel product directly, move if needed. I have been working to get the Nupoint SAA working for a current customer. From what I have found, it has many limitations and being outside nupoint has limited value.

I was hoping those that have implemented some SAA with advanced needs can recommend any product that can do something similar to what a Call Director box with voice ability could.

From what I see, the Nupoint SAA is only suited for those with simple needs. I think it is also a good choice for phonebook dialing. Without any ability to diferentiate from partial name and give a choice to match found...seems behind what could or should be implemented. Also, seems the directory gets voiced backed in whatever way it deems fit.

From search I've seen Mobius and AVST product CX-E, would like feedback from anyoe using either.

Thanks

34
Mitel Software Applications / Nupoint call flow schedule
« on: November 24, 2015, 07:26:55 AM »
I thought I'd ask here since my understanding of nupoint isn't as good as it should be. My question is when using a schedule. what is the default action if no hours are entered? Second, is 12:00 AM to 11:59 PM considered 24 hours?

Thanks for your knowledge.

35
Mitel Software Applications / UC360 video to AWV
« on: October 23, 2015, 05:10:45 PM »
I was wondering if there is a secret to making this work? I figure it should work from the get go and my first tests wouldn;t display any video.

Anyone doing this and any pointers?

36
Mitel Software Applications / Resiliency via MBG
« on: September 25, 2015, 05:55:08 PM »
I was wondering if anyone has setup a backup connection via internet to mbg for a down MPLS network. If so how is your's setup?

37
Mitel Software Applications / MiCollab and Active Directory
« on: August 05, 2015, 08:44:54 AM »
I haven't done an active directory integration yet and had a question about reassigning phones. Is is possible via AD or once created in the MAS would you need to delete the user(s) and resync?

Thanks for any insight.

38
Introduction and Announcements / SimpleSMDR
« on: July 28, 2015, 11:15:15 AM »
Ralph has been kind enough to host my modified versions and they are available at http://mitelforums.com/software/ I'll try and answer any questions when possible. Feel free to try it and also I would like to give thanks to Gerry Armstrong for his work in making this software.

39
Non-Mitel Chatter / Mike Sandman
« on: July 13, 2015, 06:39:06 PM »
Just saw ealier that Mike was killled in a plane crash last week. A true loss to our industry :'(

40
Mitel MiVoice Business/MCD/3300 / Embedded Voicemail Holiday greetings
« on: May 22, 2015, 06:05:27 PM »
Just wondering how most handle this. I had one of my multisite customers complain about using the temporary one.

I then taught him how to ftp an alternate greeting set and had him setup scheduler to change the ports greeting set via csv import. Made sure he uploaded day and nite greeting being the same so that he wouldn't have to mess with the vm hours.

I know the temp works, but it isn't setup for multi site duplication unless someone knows how to force sites into the same mode.

Let me know how you handle it.

41
Mitel MiVoice Business/MCD/3300 / Sip MOH/Paging using a Grandstream HT-503
« on: May 10, 2015, 03:39:49 PM »
I was playing around with this circuit and my HT-503 and with a good clean power supply, it should provide decent performance.


42
Mitel MiVoice Business/MCD/3300 / V7.1
« on: April 15, 2015, 06:26:24 PM »
I'm kind of looking forward the having 2 pages on the 5320 sets. I hope this comes out soon. Anyone know it's release date?

43
Mitel MiVoice Business/MCD/3300 / SSD Drive failure
« on: March 31, 2015, 09:27:13 PM »
Just want to know if what I see is common. See these failing far more than the standard rotating discs

44
MiVoice Office 250/Mitel 5000 / Caller ID not showing on some cell phones
« on: February 04, 2015, 09:31:11 AM »
Anybody else having this happening? 5000HX 5.1.0.20

The following is some info provided by carrier:

Calling party number parameter                             
00001010             Parameter name              10           Calling party number
00000111             Length indicator               7              $07
0-------  Odd even indicator         0              even
-0000011              Nature of address indicator         3              unique national (significant) number
0-------  Spare    0              -
-001---- Numbering plan indicator             1              ISDN (Telephony) numbering plan (Recommendation E.164)
----00-- Address presentation restricted indicator             0              presentation allowed
------00 Screening indicator         0              reserved (for user provided, not screened)
--------   Address signals                 248XXXXXXX
 
 The parameters that I advised were direct information sent to us from AT&T after multiple customers reported the same issue as yours. I recommend updating this parameter in your PBX. If this does not resolve the issue, the affected terminating user will need to engage their carrier directly to troubleshoot. From the Windstream network perspective, there is no difference in the parameters on the call. Ultimately, we can never fully guarantee caller ID to cell phones because of issues like this. I can see that the call is not being restricted, the necessary parameters are set to populate caller ID, and the calls are connecting to the terminating end. AT&T has advised us that, as advised, the parameters on the calls need to be set as follows;
 
NATURE OF ADDRESS INDICATOR needs to be set to UNIQUE NATIONAL or NATIONAL
NUMBERING PLAN INDICATOR needs to be set to ISDN
SCREENING INDICATOR needs to be set to USER PROVIDED, PASSED NETWORK SCREENING

From what I gather they are looking for a screening indicator value of 01 as opposed to 00

45
MiVoice Office 250/Mitel 5000 / UC360 account code
« on: December 19, 2014, 08:15:08 PM »
Anybody have some insight as to non verified account code potential operation on such a sip set?

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