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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Apersons on May 26, 2017, 11:08:35 AM

Title: Need to understand FTP filepath
Post by: Apersons on May 26, 2017, 11:08:35 AM

We have a customer wanting to schedule backups to his server, We know that we have to use FTP transfer for scheduling.

When I test it out, I can get a backup to download to my ftproot folder. By leaving the path name blank in the FTP settings, the file goes automatically to C:\inetpub\ftproot

What is the correct way to tell the ftp settings that I want the file to be saved somewhere other than my ftproot folder? How do I type that in correctly?

I'm trying to use a file path of C:\Users\username\Desktop\Mitel test

Title: Re: Need to understand FTP filepath
Post by: acejavelin on May 26, 2017, 11:10:21 AM

I don't think you can specify path in FTP on the 3300... set the root directory of the FTP user you are using for backups on the the FTP server.

Title: Re: Need to understand FTP filepath
Post by: johnp on May 26, 2017, 11:14:23 AM

I think the root location would be controlled on the FTP server based upon login. You could then go to a lower level if created

Title: Re: Need to understand FTP filepath
Post by: Apersons on May 26, 2017, 01:34:10 PM

That was the key. Had to change the file directory in the IIS FTP site.

Thanks for the info. appreciate the help.

Title: Re: Need to understand FTP filepath
Post by: sarond on May 26, 2017, 07:32:11 PM

Yes the FTP is relative to he FTP server path.

You can set paths, I have paths set as
/CustomerName so they all get their own folder

You can even set it further like /Customer/Site