Mitel Forums - The Unofficial Source

Mitel Forums => SIP On Mitel => Topic started by: Bas on October 10, 2023, 10:52:14 AM

Title: 6867i locked me out
Post by: Bas on October 10, 2023, 10:52:14 AM

Hello,
I've a strange issue with a 6867i. The last weeks the DHCP failed many times, the utp cable is well and DHCP is delivered when I use a test device.
Yesterday I power cycled the phone and I got the message firmware update, after that I can't login with the default admin password and the web ui is refusing connection.
I hope someone have a suggestion / solution.

Title: Re: 6867i locked me out
Post by: dilkie on October 10, 2023, 01:31:02 PM

Is it connected/registered with a Mitel call server?

Title: Re: 6867i locked me out
Post by: Bas on October 10, 2023, 02:06:17 PM

It is connected to a mypbx u100.
In emergency mode I can update the firmware but after reboot a new firmware is loaded without default password and no web ui.

Title: Re: 6867i locked me out
Post by: Bas on October 10, 2023, 02:32:06 PM

It

Title: Re: 6867i locked me out
Post by: dilkie on October 10, 2023, 02:35:39 PM

take a deep breath and steady yourself, no need to be nervous

;)

Title: Re: 6867i locked me out
Post by: Bas on October 10, 2023, 02:57:49 PM

Quote from: dilkie on October 10, 2023, 02:35:39 PM

take a deep breath and steady yourself, no need to be nervous

;)

I have problems with the editor of this forum. Tomorrow I will block the internet access of the phone on the firewall. Probably I get a clue of the rough firmware.rv

Title: Re: 6867i locked me o
Post by: Bas on October 11, 2023, 06:59:06 AM

Solved, it was a redirecting issue. After blocking the phone in the firewall, I saw a connecting attemp to an external voip provider. The phone was registered in a redirecting service, so after a Factoring reboot I was locked out.