Topics

1

Mitel Software Applications / Call Director Time Zones manual adjustment?

« on: December 17, 2014, 08:54:53 PM »

Hi guys,

I am trying to figure out the time zone adjustment of a Call Director personal flow enabled mailbox.

The mailbox time zone off set is set to "0".
The MCD time zone is set to Perth. There is no time zone adjustment for this extension.
The mailbox call flow is working according to Sydney time however.

According to this online document, there is option for manual adjustment:
http://edocs.mitel.com/UG/EN/MUC_help_R6.0/calldir/what_s_new_in_this_release.htm

Does anyone know where this time zone may be configured?


 

2

Mitel MiVoice Business/MCD/3300 / Time Zones

« on: December 16, 2014, 01:38:05 AM »

Hi guys,

I am trying to configure different timezones for different phones including some hunt and pickup groups.
I found that I can specify the zones into Network Zones form. From there on I can't find how to apply the zones to a extension/hunt/pickup

Ultimately some of those numbers should terminate to NuPoint CallDirector for different queue routing purposes.
I am going through the documentation but cant seems to find what and where should be set.

Any help is appreciated.

3

Mitel MiVoice Business/MCD/3300 / TRACE digit modification results

« on: November 25, 2014, 07:15:02 PM »

Hi gents,

I am Mitel fellowman coming from Unify OpenScape4000 (Siemens HiPath4000) and Cisco CUCM(E).
Started with Mitel few weeks back and I am already figuring my way out through the switch.

When I test my design I am using the DGT TRACE maintenance command. It provides comprehensive information regarding the DP and routes being used and how the called party is manipulated.
This is limited to the called number though.
DGT Trace started:                                                             
00390156810 : ARS 003 +  8, ARS 003 +  8, Route (3)                             
DGT Trace completed.

On the cisco there has been similar command to test the voice translation rules used to construct the (calling) number sent based on the digit translation profiles.
Does the 3300 has any way of testing the digit manipulation result on the calling number?