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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: matthew on August 29, 2012, 07:43:39 PM

Title: Can you download RAD greetings?
Post by: matthew on August 29, 2012, 07:43:39 PM

Is there an easy way to copy some RAD greetings from one controller to another in a resilient ACD set up so they are consistant across controllers? They are 5.0 SP2 PR1.

Title: Re: Can you download RAD greetings?
Post by: martyn on August 30, 2012, 02:16:20 AM

Yes, as long as you configure the same RAD message numbers, etc, you can copy them from one to the other. They live in the /vmail directory s you will need to ftp to the controller and copy them to your system and then on to the new controller from there.

Title: Re: Can you download RAD greetings?
Post by: matthew on August 30, 2012, 07:25:25 PM

Thank you very much. That did the trick.  :)