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Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: robert.moore on April 19, 2024, 04:20:33 AM

Title: No Outgoing calls after upgrade to version7.0 SP1HF2
Post by: robert.moore on April 19, 2024, 04:20:33 AM

I have recently upgraded a site from version 4 to version 7.0 SP1HF2 . which had Sip trunks working fine with Gamma. After the upgrade , Incoming calls are ok but no outgoing calls .
Anybody come across this on SP1 hotfix 2?

Title: Re: No Outgoing calls after upgrade to version7.0 SP1HF2
Post by: rioluis on April 19, 2024, 02:34:44 PM

Can you show us how you configured the SIP trunk?
sip_route -print -route x --short

Title: Re: No Outgoing calls after upgrade to version7.0 SP1HF2
Post by: robert.moore on May 07, 2024, 06:32:24 AM

Went to site to do with wire shark trace . I observed that the invite were all cancelled .Issues resolved after the Draytek firmware was upgrade to  the current level . Also changed the port in the 400 to Gamma   61166 to 5060 i.e.88.215.63.3:61166. to 88.215.63.3:5060 However, it worked when the software was on  version 4.
 
 Thanks