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Mitel Forums => Mitel Software Applications => Topic started by: Saltrock23 on December 11, 2017, 09:59:54 AM

Title: Micollab Softphone cant make calls to other softphones
Post by: Saltrock23 on December 11, 2017, 09:59:54 AM

Hi

I have install micollab and configured micollab client on 2 mobiles these mobiles show soft phone connected and can call the teleworker phone and other internal extensions but can call other soft phone numbers i can chat between using the text based but cant connect a call.
I have run a Packet trace and keep seeing rejected REJECTED in the SIP flow.

Each of these mobiles can use there soft phones to call other extensions im at a lose. 

Any Ideas welcome

Title: Re: Micollab Softphone cant make calls to other softphones
Post by: Saltrock23 on December 13, 2017, 11:10:12 AM

Solved by enabling PRACK support