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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: cparker on December 13, 2017, 09:59:05 AM

Title: Mitel 6940 Phones
Post by: cparker on December 13, 2017, 09:59:05 AM

We're deploying several of the 6940 phones. Two of them are in a meeting room where we need the ringer to be silent. Adjusting the volume on the ringer only lowers it to a very quiet ring. I need it to be silent. I can't find a way to mute the ringer completely. Short of prying it open and snipping wires, is there a programmatic way to mute the ringer?

Thanks in advance.

Title: Re: Mitel 6940 Phones
Post by: Tech Electronics on December 13, 2017, 10:28:37 AM

cparker,

Set the main DN and any other Multicall keys to No Ring and they will light without ringing; that is if I understand the problem correctly.

Thanks,

TE

Title: Re: Mitel 6940 Phones
Post by: cparker on December 13, 2017, 11:02:52 AM

BRILLIANT!
Thank you so much.

And FWIW, these 6940s are impressive. Everyone who sees one, wants one. It's like a feeding frenzy. Even the people who used to say they hate their desk phone and prefer a cell phone are asking for one.

Title: Re: Mitel 6940 Phones
Post by: JasonTL on December 13, 2017, 06:00:43 PM

I am going to piggyback another 6940/30 question. I have swapped out some 5340/60 phones with 6940/30 phones. Since the switch, I cannot enable ACD on the new sets. Even after deleting the user and re-adding. Can the 6940 phones not be ACD enabled?

Title: Re: Mitel 6940 Phones
Post by: ckonrad on December 14, 2017, 12:53:50 PM

Not documented very well but 69XX phones only support Hot Desk ACD and not Traditional ACD.

Craig

Title: Re: Mitel 6940 Phones
Post by: JasonTL on December 14, 2017, 12:55:04 PM

yeah I found that today, thanks for the reply.