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MiVoice Office 250/Mitel 5000 / Need to configure extension list on Intertel CS-5200
« on: May 28, 2015, 09:09:33 AM »
Hello,
I've just started administering an Inter-Tel CS-5200 running firmware 2.0.8.290.
My call flow is one where customers are calling a front desk. The front desk then transfers the calls back to a group of 4 people, and it doesn't matter which person answers.
All 4 people are not usually at their desk at the same time, so it seems like a sequential hunt group would take a long time. I'd rather have all 4 extensions ring at the same time, how can I configure this?
I've just started administering an Inter-Tel CS-5200 running firmware 2.0.8.290.
My call flow is one where customers are calling a front desk. The front desk then transfers the calls back to a group of 4 people, and it doesn't matter which person answers.
All 4 people are not usually at their desk at the same time, so it seems like a sequential hunt group would take a long time. I'd rather have all 4 extensions ring at the same time, how can I configure this?