Topics

1

Mitel Software Applications / Screen Pop link doesn't open with Google Chrome

« on: October 05, 2018, 03:05:53 AM »

Hi Everyone;
One of our client is using MiCC, we have configured auto secreen pop for ACD clients. But link opens with only Internet Explorer, is it possible to open it with Google Chrome?

Thanks for your interest...

2

Mitel MiVoice Business/MCD/3300 / Call History doesn't show outgoing calls on 5324 Phones

« on: November 09, 2017, 04:10:13 AM »

Hi everyone;
One of our customer has MiVB 7.2 SP1 PR1 system. They have different IP Phone types but only 5324 phones don't show outgoing calls in call history feature. Outgoing Calls shows always 0. Incoming Calls and Answered Calls features work fine.

3

Mitel MiVoice Business/MCD/3300 / Is it possible to change Auto Answer time?

« on: October 27, 2017, 03:02:44 AM »

Hi everyone;
We are using Mitel 3300 in our customer. They have some ACD Agents and they use Auto Answer feature. Is it possible to change Auto Answer time of the system? Thanks for your interest...