Mitel Forums - The Unofficial Source

Mitel Forums => Non-Mitel Chatter => Topic started by: ascenseur on November 04, 2010, 01:15:42 PM

Title: Mitel 5312 and Sipgate
Post by: ascenseur on November 04, 2010, 01:15:42 PM

Hello!

So after giving up with getting my IP telephone installed at the office, I thought it would be worth using at home for the time being.

I have a Sipgate UK line, which I currently use on a Swissvoice IP10s. Works fine, but is getting a bit old and crusty, not to mention it doesn't always detect the handset pickup.

Anyway, I know the 5312 is a Dual-Mode phone - That's the reason I shelled out to get the more expensive one - And so I tried it with SIP. *7 at startup, all went very well.

However, after configuring it, I cannot dial out - I just get "Address Incomplete".

I've tried following information online (such as http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones (http://www.voip-info.org/wiki/view/SIP+settings+for+Mitel+Phones)) which I have stuck to, but still gives the same problem.

Is this a common error? Is there a fix?!

Thanks for your help!

Title: Re: Mitel 5312 and Sipgate
Post by: Mitel100 on November 04, 2010, 05:40:15 PM

Can you can paste your SIP config, so I can have a look?

Title: Re: Mitel 5312 and Sipgate
Post by: ascenseur on November 04, 2010, 06:19:09 PM

Hey!

Settings were as follows:

Authenticate Method: Digest

Long Contact: Enabled

User ID or Extension: 4817829
SIP Authorisation ID: 4817829
Password: <Sipgate Password>

SIP Proxy: sipgate.co.uk
Port: 5060
(UDP)

SIP Registry Server: sipgate.co.uk
Port: 5060
(UDP)

Emergency Server: <blank>

Voicemail Retrieve: 50000

That's all, I think!

Thanks for your help :)

Title: Re: Mitel 5312 and Sipgate
Post by: Mitel100 on November 05, 2010, 09:25:00 AM

So when you boot the phone can you get incoming calls?

also make usre that your STUN IP address is set to - stun.sipgate.net:10000

Title: Re: Mitel 5312 and Sipgate
Post by: ascenseur on November 05, 2010, 12:30:12 PM

I can't get any incoming calls, no :\

Am working all weekend, but will have time to re-try with the STUN server on Monday.

Shall let you know!

Title: Re: Mitel 5312 and Sipgate
Post by: ascenseur on November 11, 2010, 12:15:40 PM

Hello,

Have retried with Sipgate STUN server, and now it says *NO REG* on the display.

Also, no incoming or outgoing calls :\

Thanks for your help so far!

Title: Re: Mitel 5312 and Sipgate
Post by: zedraz on May 23, 2018, 11:47:16 AM

Hi

This is an old post but I was wondering if you managed to solve the *No Reg* status on your Mitel 5312?
I am having the same issue on the 5320e with Sipgate

Thanks